BusinessHuman Resource Management

Seller: duties and features of work

The profession of the seller is popular because of the relatively low requirements for employees. Often this position is occupied by students during part-time work or persons who do not have higher education. Vacancies are always open, as the sphere of trade in our country is developed, and personnel for maintenance are always necessary. And yet we will try to understand more precisely, who is the seller? What kind of duties does this specialist have?

Profession of the seller

This work at first glance may seem easy - only it is necessary that the goods are presented to customers and the money should be recounted. But in fact, everything is much more complicated. The main advantage - you can find a job in any industry and work with products that you are interested in and in which you really understand. To date, the seller's profession in its pure form is rare, the most common sales consultants or salesmen-cashiers. How are they different from each other?

So, if the post is called simply a seller, the employee's duties are to place the goods in the hall or on the available showcases, advise customers about the qualities and properties of the offered products, help to make a choice and transfer purchases to the customer after payment.

The seller-consultant works in a similar way, but its main task is to tell in detail about all the goods available, to recommend analogues. For comparison, an ordinary seller has the right to confine himself to information about the use and properties of a particular item, as well as to mention his manufacturer and expiration dates. And the consultant is obliged to give the information more detailed and exhaustive.

The seller-cashier, in turn, not only releases the goods and advises the buyer, but also calculates. Accepts money from the buyer, knocks out or writes out a check and a guarantee card, issues a change.

What else do you need to know about this profession?

Now that we have analyzed the main duties of the seller, it is clear that the main thing for representatives of this specialty is to know your goods and be able to communicate with customers. In the profession, people should not go irritable and quick-tempered, we all know that buyers are different, and some may be groundlessly naughty or make a whole scandal. Reply the same seller has no right.

In any outlet there are own rules, of course, and for each type of goods there are specific features of the sale. Since the seller of the duty can have very different, in order to avoid misunderstandings, even employees with extensive experience always undergo internship at job placement.

How to become a good seller?

The duties of the seller in the store may include packaging of goods. It is advisable in advance, during the internship, to clarify with the senior seller what standards are in place at this outlet. Packaged in an individual package or container, all products sold for weight, or for piece products, packaging can be used if there is a high risk of damage to the packaging container. For example, dairy products in soft packaging or household chemicals in cardboard packages can be transferred to the customer in a packing bag.

Has the seller responsibilities are quite extensive, this is not an easy task, but at the time of work you can tie not one useful acquaintance.

If you still decided to come into this profession, try to communicate friendly with all customers and ignore those who try to quarrel with you. And then there will be no release from customers, and this can bring a material benefit to you and as a bonus from your superiors.

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