Airline "Nordavia": description

One of the leading Russian carriers in the regional air transportation market is Nordavia. Arkhangelsk is the city where the company's management is based. In addition to domestic flights, the airline also performs international flights. What do passengers think about the airline?

General information

The airline "Nordavia" was founded in 2004. The main air transport hub of its basing is the Arkhangelsk airport of Talagi. In addition, the company is based in Moscow (in Domodedovo and Sheremetyevo), as well as in Syktyvkar and Murmansk airports. The headquarters is located in the European north of Russia - in Arkhangelsk. The current general director of the company is A. Semenyuk.

History

The airline "Nordavia" was formed on the basis of the Aeroflot air force in Arkhangelsk. The squadron was created in 1929 in connection with the opening of an air service between Arkhangelsk and Syktyvkar. And in 1991 it was transformed into a state enterprise "Arkhangelsk Air Lines". However, the new company did not last long. In 2004, it was bought by Aeroflot. Later the name was changed to Aeroflot-Nord.

Until 2008, flights were carried out using the flag and code of Aeroflot. After the plane crash in Perm, it was decided to use its own code and flag. In 2009 the company became known as "Nordavia". In 2011 Aeroflot sold the company to Norilsk Nickel. The cost of the airline was $ 207 million.

In 2016, the Federal Antimonopoly Service gave its official consent to buy the entire stake in Nordavia, the co-owner of the Red Wings airline. Thus, Norilsk Nickel ceased to own the company. In 2016, the company was headed by a new CEO - A. Semenyuk.

Aircraft accidents

For the whole history of the enterprise, there were three air raids.

The first happened in 1994, when the Tu-134 plane landed accidentally without one of the chassis racks in Arkhangelsk. The destruction of the rack began even while taxiing in Moscow's Sheremetyevo. The plug, which covered the rack cavity, flew out and punched the pipelines designed for the chassis release. However, the pipeline, supplying hydraulic fluid for cleaning the chassis, remained unscathed. In the main and emergency pipeline, a leak was formed, so the hydraulic fluid flowed into the atmosphere during the flight. Thanks to the crew of the plane crash was prevented.

The second serious air accident occurred in 2008, when during the landing at the Perm airport the Boeing 737-500 crashed. All passengers of Flight 821 were killed.

The third incident occurred in 2009. The Boeing 737-500, which landed at the Simferopol airport, was seriously damaged by hail. During the landing, the headlights broke, the nose fairing broke through, the fuselage and the details of mechanization were deformed.

Aircraft "Nordavia"

In 2016, the aircraft fleet of the company includes 9 aircraft of the same type - "Boeing 737-500". The average period of their operation is just over 24 years. The oldest (26.3 years) has the onboard number VPBRP, and the newest (23.4 years) is VPBKV. Aircraft can accommodate from 108 to 133 passengers. In addition, within the framework of the partnership program with Pskovavia, the An-24 aircraft are operated on short-duration flights.

Despite the fact that the aircraft fleet is relatively old, the aircraft are perfectly serviced. This is noted by the passengers in their reviews. But lately there have been more complaints about unforeseen delays whose causes are not reported. In this case, this trend has been observed for several years in a row, although earlier "Nordavia" was one of the most punctual companies.

Destinations, air tickets

Flights "Nordavia" are made regularly in the following locations:

• From Arkhangelsk - Anapa, Arkhangelsk, Moscow, Naryan-Mar, St. Petersburg, Sochi
• From Moscow - Anapa, Apatity, Arkhangelsk, Krasnodar, Orenburg, Usinsk,
• From Murmansk to Anapa, Amderma, Arkhangelsk, Belgorod, Kaliningrad, Krasnodar, Moscow, Naryan-Mar, Nizhny Novgorod, St. Petersburg, Solovki, Sochi,
• From Nizhny Novgorod - Krasnodar, Minvody, Rostov-on-Don, St. Petersburg,
• From St. Petersburg - Anapa, Arkhangelsk, Volgograd, Naryan-Mar,
• From Syktyvkar - Anapa, Arkhangelsk, Krasnodar, Moscow, St. Petersburg, Sochi.

Also carried out and seasonal transportation of popular tourist destinations in partnership with the leading travel operators in Russia.

Air tickets «Nordavia» can be purchased both in specialized agencies, and through the Internet on the company's website. Passengers note that when buying tickets online, there are periodic problems, in particular, with payment and choosing the right directions. At the same time, some tickets are irrecoverable, which creates inconvenience for passengers. There are also problems with the return of funds: the money is transferred to the account of the passenger for a long time - for several weeks.

Classes of service

The leading Russian regional airline has 3 classes of service on its flights.

The business class has the following main advantages for passengers:

• Providing a separate comfortable cabin in the plane;
• Check-in outside the queue at business class racks at airports;
• Provision of a separate transport while on board the aircraft;
• Increased freight rates;
• Waiting for the flight in the comfort lounge.

A class called "economy-plus" involves a flight in the business lounge and appropriate services. However, preflight formalities fully correspond to those used for economy class passengers. Also there is no increased baggage allowance.

The economic class involves the provision of a separate passenger compartment, located immediately after the "business".

In addition, every passenger, regardless of the class of service, has the right to order special meals when purchasing an air ticket.

Passengers are well aware of the quality of service on board aircraft. In particular, they highlight the professionalism and friendliness of the crew, the acceptability of airborne meals.

Baggage

The transportation rates are shown in the table below.

If passengers travel with the child, it is allowed to transport children's carriages and car seats without additional payment. Transportation of animals is possible only with prior approval of the airline. The amount of the fee for the transportation of baggage in excess of the established rates depends on the direction and is 90-200 rubles per 1 kg.

check in

The airline "Nordavia" allows passengers to register for flights both at departure airports and through its website. The start and end time of registration at the airport is 2 hours and 40 minutes before the departure of the aircraft, respectively. Registration on the official website of the carrier is available one day before departure, but ends 3 hours before the departure of the aircraft. On-line mode, it is impossible to register for passengers departing from the following cities:

• Amderma.
• Anapa.
• Kaliningrad.
• Mineral Waters.
• Moscow.
• St. Petersburg.
• The Solovki.

In general, passengers respond well to the registration procedure. However, the system does not always work together smoothly.

The prospects of the airline

The airline "Nordavia", being the main carrier in the north-western region of Russia, plans in the near future to actively introduce information technologies in all areas of its production activities. Also it is planned to open specialized low-budget flights. The fleet will soon be fully updated. To replace the old "Boeing" will come new "airbuses", and then the domestic aircraft MS-21.

One of the largest Russian companies specializing in domestic transportation is Nordavia. Arkhangelsk is the city where the headquarters of the airline is located. The main airport is Talagi in Arkhangelsk. This airline is one of the oldest in Russia, the year of its foundation - 1929. In the fleet there are 737-500 Boeing aircraft. In addition to regular domestic flights, seasonal flights are also carried out. In the future, it is planned to replenish the fleet with new aircraft and open low-budget flights. In general, passengers respond well to the work of the company. But lately, there are more and more delays, which causes discontent of passengers.