What to do if the laptop does not turn off via the "Start"

Sometimes there can be situations where the laptop does not turn off via the "Start". In this case, you will need to know how to solve this problem. This can happen on all operating systems, so we decided to talk about this difficulty, as well as its resolution. After switching to the "Start" and pressing the "Shutdown" button, the computer may just hang or the screen goes out, but the computer still remains working.

Software problems

The most common reason why the laptop does not turn off via the "Start" is software or hardware problems. For example, hardware problems can occur immediately after installing new drivers or updating them. This problem can also occur when a new device is connected. There are programs that simply do not allow the computer to shut down, because special services are involved. We will talk about them just now.

How to do it quickly

If you need to immediately turn off the laptop, but through the Start menu, it simply refuses to turn off, then you can turn it off manually. To do this, simply hold down the power button until the laptop is turned off. Usually it takes 5-10 seconds. However, we do not recommend that you often use this tripping method, because in fact it is dangerous for your device. But if there are no other options for disabling, then use the above. It also happens that the computer through the "Start" disconnects for a long time (this process can take more than 20 seconds). In this case, you will need to find all the programs that slow down the laptop's disconnect.

Main menu

Let's now turn to the question of the following kind: the laptop does not turn off via the "Start" - what to do first?

First, let's look at the power management of your device. This option is suitable not only for a laptop, but also for a personal computer that completely refuses to be disconnected through the Start menu. Also the above method is suitable for all types of operating systems.

Control Panel

First of all you need to go to the device manager of your computer. We recommend that you use the fastest way to go to Device Manager. To do this, just press and hold the Win key, then press the R button on the keyboard, and you will see a window in which you want to enter "devmgmt.msc", and then just press the "Enter" button.

After hitting the Device Manager, you should find the "USB Controllers" section. Pay attention to devices such as "Root USB Hub" or "Generic USB Hub", in most cases there are several. For each such device, you will need to perform special actions, which we will now describe below. Immediately click on the selected device with the left mouse button, then click the right mouse button and select the "Properties" tab - it is located at the very bottom. Next, you will see a new window, where you need to find the tab "Power Management". Most likely, there will be a checkmark next to "Enable this device to be turned off to save power", you need to remove it. After the check mark is removed, you must save these parameters. Now you should try to disconnect your laptop from the Start menu. But if you do not turn off the laptop through the "Start" of Windows 7, then you need to try it just reboot and try to turn it off again through this menu.

In most cases, this solution to the problem helps, of course, if you have done it right. If you still do not turn off your laptop through the "Start", then let's consider the second solution to this problem. Disconnecting the power of the laptop through this menu can interfere with the programs, as well as some services that simply do not want to be disconnected in the automatic mode, but the solution to this problem can always be found, and now we will tell you about it.

Application failure

The laptop does not turn off via the "Start" (Windows 8 or 7), perhaps because after pressing the "Shutdown" button all program processes start to be disconnected, and one or even several of them do not respond to these actions, therefore Eventually the computer just hangs. The simplest and most effective way to solve this problem is to identify problematic programs and services that may be on your device.

In order to identify such programs, you need to get into the system stability monitor, but it's easy. In order to open the monitoring, you need to go to the control panel and then open the support center. In the new window of this center, select the "Maintenance" tab, and then select the system stability monitor. If you do not turn off the laptop through the "Start", then in this section you will be able to see all the failures and correct the necessary parameters.