Travel agency Olga Romanova, Nizhny Novgorod: description, features, services and reviews

Going on vacation, each person is concerned about finding a reliable tour operator. What is included in this concept? Competent managers who have comprehensive information, connections with airlines and hotels, as well as the availability of points in the contract for compensation in the event of force majeure. One of these is the agency of Olga Romanova. Nizhny Novgorod is a beautiful region of Russia, where there are more than enough opportunities for tourism. Thanks to this, the company was able to establish two directions at once: these are trips around the world and travel inside the country.

Information about the company

It is a diversified company for domestic and international tourism. To date, it has been on the market for almost 20 years - a long time for which a tremendous experience of customer service has been accumulated. The office immediately feels the difference, if compared with the young agencies that are just starting work in this direction. The agency of Olga Romanova (Nizhny Novgorod) is distinguished by the professional work of managers who can provide the necessary consultation and choose the best option for each client.

Services offered

If you have already been in dozens of hiking trails, inspected all the protected corners and you want something new, special offers for you have been specially prepared for you.

Extreme tourism - this is what the TC Olga Romanova is an unsurpassed leader. Rafting and safaris, hiking and mountain climbing, songs by the fire and unforgettable impressions - all this you can get in full.

But that is not all. Taking into account different financial possibilities, the company prepares offers for students every year, as well as budget tours for all comers. You will have an unforgettable hike with a backpack behind your shoulders, a stash of porridge and stars at night over your head.

Recreational rest includes a trip to the sanatorium for adults, as well as summer camps for children, including foreign ones.

Travel, too, oddly enough, are within the competence of the travel company Olga Romanova. Here you can contact directly before leaving - and managers will quickly contact the best hotel at your destination. Upon arrival, you will already be waiting for the finished number. This works both for trips to Russia and abroad.

If you want to not just luxuriate in the sun, but spend time in hikes and excursions, then pay attention to the direction of excursion and cognitive tourism. You will be given a choice of hundreds of different destinations, which vary greatly in duration and degree of physical activity. Thanks to this you will be able to choose the one that is closest to you.

Do you want to feel like a sea captain? Then take a yacht charter and go on your own journey.

Relatively beach vacation, you also have a huge number of offers. Orient the manager, how far and for how long you would like to leave, and he will find exactly what you need.

Honored titles

In 2016, the company celebrated its "majority", it turned 18 years old. In the Volga region, the agency Olga Romanova (Nizhny Novgorod) is the leader in its segment, offering a variety of bus tours. The company is a member of the Russian Union of Travel Industry, the Nizhny Novgorod Tourist League, the Association "World without Borders", which is also a rather high assessment of the work of specialists.

Among the numerous clients of the company are foreign tourists, guests of the Nizhny Novgorod region, directly citizens. All of them trust their rest to real professionals and professionals. The agency Olga Romanova (Nizhny Novgorod) is extremely concerned about its image. Every client who calls for help, meets the maximum responsiveness, attention and warmth. This is underlined by numerous reviews.

Transport fleet

Not every agency that enters the tourist services market has good technical equipment. In particular, we are talking about the car park. Delivery of tourists is quite an actual topic. The travel agency of Olga Romanova (Nizhny Novgorod) carries passengers on modern premium buses, and the cost of this service is rather low.

Segment bus tours mastered by the company at 100%. This is one of the few travel companies in Russia, which organizes impeccable trips on new, modern buses. Having an international class car in its fleet, the company provides a worthy service at reasonable prices.

Constant updating of offers

Travel agency Olga Romanova (Nizhny Novgorod) takes into account the interests of customers and constantly develops new tours. Therefore, if you have already applied here a few years ago and think that you are familiar with all the proposals, we suggest that you call and clarify the situation for today. You will be pleasantly surprised. Among the proposals is a wide range of tourist services. Managers will offer you to take advantage of sightseeing trains of direct destination. These are direct tours to Veliky Ustyug - to visit Santa Claus, to Kirov, to Khokhloma's homeland, along the routes of the Golden Ring. Each of these tours was carefully designed and tested before being put into permanent work. The manager will tell you in detail about each stop and event that awaits you while traveling.

Pleasant diversity

The travel agency of Olga Romanova (Nizhny Novgorod) is the leader among the companies that offer bus tours. But their profile is not limited to this. According to your plan, company specialists can make a unique route, both group and individual. In addition, you can use one of the suggestions, which we list below:

• Sale of tickets for buses to the south of Russia without the formulation of permit. Upon arrival, you can rent a room and spend a few days at sea.
• Tours abroad.
• Cruises on motor ships.
• Rest in boarding houses.
• Treatment in sanatoria.
• Rest on the Black Sea, in Abkhazia.

The abundance of offers provides a constant flow of tourists. Why look for something else, if here it is possible to get any service, and at the highest level!

All for the client

The travel agency of Olga Romanova (Nizhny Novgorod) accepts Chinese tourists on a visa-free entry and sends Russian tourists to China. Of the advantages, which are noted by all tourists, I want to emphasize the full awareness of customers. The company offers a variety of programs, with a full and detailed description of the tours, indicating the brand and class of the bus on which the journey will take place.

Travel agency Olga Romanova takes care of maintaining the loyalty of each client for the longest possible period. For this purpose, numerous actions and rallies are held, bonus cards are issued. The quality department monitors customer feedback and, in case of dissatisfaction with the latter, is ready to offer a number of options in order to resolve the situation.

Loyalty cards

Since the task for managers is not only to win the trust of the client, but also to maintain trust for many years, the work does not stop even after the journey is paid. That's why the travel agency of Olga Romanova is so popular. Travel agency, reviews of which are invariably good, for years, not decades, is the decisive factor in choosing.

In addition, regular customers are offered special discounts, the right to which they receive from the second visit to the company. In the section of special offers you can find the calculation of bonuses for the purchase of tours. Installment allows you to purchase an expensive tour, even if it does not have enough cash. Finally, a pleasant bonus is the availability of free travel as a thank-you for trust.

Rare tours

The competition in the market today is very high, so every company has to think about how to win the favor of customers. Most often the output lies on the surface: you need to make an offer, from which they can not refuse. It is over this constantly working managers of the company. Thanks to their own fleet they are able to constantly develop new tours to the resorts of the Krasnodar Territory, the Crimea, St. Petersburg, Belarus, etc.

Customer Testimonials

First of all - the work of managers. Reviews about the tourist company Olga Romanova, like a theater from a hanger, begin with an assessment of precisely these "fighters on the front line." All as one client are satisfied with the richest choice and attentive attitude, competence of employees and the speed of response to wishes. Not only will they pick up the tour, they will call you on arrival and ask how they placed you. If there are complaints, you can immediately express them, all these points will be settled through the administration.

The second moment is a transfer. Indeed, the company employs only the most experienced drivers who are able not only to manage transport, but also to politely communicate with passengers. Of course, on the road no one is immune from breakdowns, so sometimes there are negative reviews, telling about the delay in the way due to the failure of the bus. But each of the buses undergoes close monitoring before shipment, so these situations are the exception.

The work of the accompanying guide is another delicate moment. Everyone who travels with groups is the real professionals of their business, possessing a huge amount of information about the places that tourists have to visit. Moreover, constant trainings allow them to easily lead people, organize leisure and fun.

But sometimes we meet negative feedback. What are people dissatisfied with? Basically, the guide did not give the sightseeing as much time as they wanted. Here I want to say that the tour is a group. One will be interested in this object, the other one. A guide should bring everyone to their destination strictly by a certain time. Therefore, the regulation is one for all.

Summing up, I would like to emphasize that it is rare to find a tour operator with such experience in the market and almost perfect references.