Shops Pyaterochka. Reviews of employees about work in "Pyaterochka"

The federal-level retail network managed by X5 Retail Group combines discounters in the largest cities of the country (including Moscow and St. Petersburg), regional and district centers. The company, which owns the Pyaterochka stores, reviews employees about which are very diverse, is one of the largest employers. What do employees value the network, what are the advantages and disadvantages of paying attention first of all?

The format of "Pyaterochka"

"Pyaterochka" was founded in 1999 and is conceived as a trading network that sells quality goods at affordable prices. The format of "soft discounter" assumes fast purchases of goods of daily demand in walking distance. The company today also focuses on a low price segment, that is, on buyers with an average material income. Shops Pyaterochka, employee feedback about which reflect the complexity of the network, do not differ in a variety of assortment and high-quality service, but they satisfy the basic needs of customers.

Work specifics

Features of working in discounters of this format are associated with large daily flows of customers. Giant patency requires staff concentration, energy and endurance. High rate of turnover, especially among trade workers. Negative feedback from employees about the company Pyaterochka are due to the fact that many are not satisfied with working conditions and rabid rhythm.

The work of each specialist on the network has its own characteristics, which it is desirable to get acquainted with before making the final decision on the job placement. For example, the duties of the cashier include working in the hall, laying out the goods on your zone, checking the expiration dates, checking the price tags. If there are no mirrors of the volumetric view, the cashier works all day standing to inspect the shopping trolleys. If you miss the goods, you will have to pay out of your pocket. The material responsibility is borne by everyone: from the cashier to the director. In addition, there is a system of fines.

Pyaterochka is an employer

Work in Pyaterochka, employee feedback is controversial, this is employment according to the TC, the availability of social programs, medical insurance, material assistance, etc. Many note the opportunities for career growth provided by the company, in this regard, much depends not only on the Person, but also on the loyalty of leadership, the collective in which you have to work. In addition to a stable salary, employees receive prizes taking into account turnover.

A significant problem for X5 Retail Group is the shortage of staff and their high turnover, especially among employees of basic personnel. For a small salary, ordinary employees have to take on the duties of the seller, cashier, commodity expert and longshoreman. Unpaid processing becomes the norm.

Work in Pyaterochka - employee feedback

In their numerous responses to work in the "Pyaterochka" network staff note both the pros and cons. Negative opinions are much greater, but there are many employees who support their company. Among the positive aspects of the company, in general, the excellent team, the "white" salary and the social package are celebrating.

• Official employment.
• Wages are paid without delay.
• An acceptable percentage of losses (delinquency, theft, etc.), charged off at the expense of the company, is established.
• Pay for sick leave, material assistance, etc.

Any Pyaterochka store, whose feedback on the whole is positive, is successful due to the well-coordinated work of the entire team, the professionalism of the director and managers. The company itself, as many believe, is a very worthy employer.

What is dissatisfied with the employees of Pyaterochka?

"Pyaterochka", the feedback of employees about which contain a lot of negative comments, is held mainly by ordinary workers. In their responses, they note the incompetence of higher management, its focus on the outside of the work, and not on solving the real internal problems of the company. Many former employees of the network express dissatisfaction about the working conditions in Pyaterochka and note the same shortcomings:

• Great burdens and additional responsibilities associated with constant staff shortages, reductions.
• Constant recycling (at least 2-3 hours daily), most of them unpaid, free days off. In some stores all are delayed: from the loader to the director of the store Pyaterochka.
• Employee feedback often affects such a problem as tightening of bonus conditions, abolition of discounts for staff. They note that only the leading employees receive large bonuses.
• Unsatisfactory working conditions. Workers of individual shops complain of roof leaks, sewage smells, door malfunctions, etc.
• Lack of security cameras.
• The safety and operating procedures at the terminal, cash register are not observed.
• When you work for a job, they do not provide or sign a labor contract, job description, order, etc.
• Boorish attitude from the leadership.

What do ordinary employees offer?

Among the comments of ordinary personnel there are also those in which not only are the advantages and disadvantages of the employer noted, but specific wishes for improving the commercial and managerial activities of the company. For example, they suggest working on the assortment, strictly controlling the supply of goods to the RC.

The basic personnel draws attention to the low qualification and lack of special education from managers, directors, sales representatives. They suggest reconsidering the system of staff selection, as the result of incompetence of office workers is huge losses and losses of stores. The competent departments need departments that carry out orders, logistics centers and the Pyaterochka chain stores themselves.

Employee feedback (Yekaterinburg) contains proposals for creating a more effective motivation system, which involves receiving bonuses and bonuses based on the results of personal work.

Negative in work collectives

Considering the numerous opinions of the network's employees, one can not but pay attention to the unfavorable socio-psychological climate prevailing in many shops, perpetual suspicions, "stukachestvo", theft. Relations in the working collective largely depend on the leader. Will the staff respect the director who employs "dead souls" for the length of service at Pyaterochka company (employee reviews, Moscow), receives wages for them, and assigns duties to subordinates? Should the director encourage conflicts and gossip in the work team? The store under the leadership of a person incompetent in basic management issues, will never work successfully.

What will not they say at the interview?

Today, it is almost the norm for many employers to misinform and deceive applicants who are applying for any position. Therefore, looking for a new place of work, people independently collect information about the organization, relying on the experience of friends and acquaintances, read reviews. It is important to study the opinions of employees about the separation, about the management, before getting a job in the store "Pyaterochka" (reviews of employees of St. Petersburg). What can silence during the interview?

• Wages may be 30% less, as a rule, it is only a salary. Establish inflated targets to avoid paying premiums.
• In fact, you have to work from 13 to 16 hours (depending on the position), pay only 10.5. When the cashiers do not have time, the goods are laid out at night.
• They do not pay for night inventory, work on weekends, they are sent on unpaid leave, they call to work from vacation because there are not enough staff.
• Of the put on for lunch break one and a half hours is really given the opportunity to use only 15 minutes, in the evening - 5 minutes.

Conclusion

Labor in the sphere of trade, especially in grid companies, is almost always associated with processing and additional duties. The question is, how much they will be. In any store, much depends on the director who can or does not know how to motivate staff, to organize effective work without huge loads.