Why can not I connect to the iTunes Store?

Operating systems and services Apple are proud of the most stable, fastest and most reliable. Indeed, within the Apple services, errors and failures occur less often than competitors, but this does not mean that there are no mistakes at all. Online services of the "apple" corporation sometimes behave more unpredictably than solutions of competitors. Especially when it comes to such a "machine" for selling and synchronizing content, like iTunes.

Why do I need the iTunes Store?

Absolutely all Apple users are familiar with iTunes program and services. This is a powerful media combine, combined with a store of applications, music, podcasts, books and movies. Recently, the streaming music service has been tied to the iTunes account.

This is a necessary element of the software ecosystem of iOS and macOS, without which the sense of using gadgets developed in Cupertino is lost. Therefore, it is very important to have a working iTunes account that functions smoothly all the time so that you do not lose access to your music collection and programs used on the iPhone or iPad. Alas, not always everything functions smoothly, and iTunes refuses to work, responding only with a connection error message.

Why can not I connect to the iTunes Store? Consider all options that interfere with the normal operation of the service.

Checking the Internet connection

If your iPhone or iPad says "I could not connect to the iTunes Store", first check your Internet connection. Although it's trite, but it happens. Sometimes, due to problems on the side of the router or even the provider, problems arise that prevent a particular computer or smartphone from accessing iTunes services. Ideally, you must have a stable connection to Wi-Fi and be close to the router.

If this does not work, try disconnecting from Wi-Fi and connecting using cellular data. If the iTunes Store is working when connected using cellular data, then you should contact your ISP and find out if they are blocking access to Apple services.

Problems on Apple Servers

Do not forget that Apple also has problems. In March 2015, there was a large-scale collapse, when all the services associated with the iTunes Store, "fell." Thousands of people tried to download the application or the song, but received only an error message. и убедитесь, что нужные службы подсвечены зеленым (этот сигнал означает, что сервис работает во всем мире и все имеют к нему доступ). No one is immune from repeating those events, so before you start to panic and change something on your devices, go to the official A pple site and make sure that the services you need are highlighted in green (this signal means that the service is working all over the world and everyone has Access to it).

Parental Control Settings

Sometimes the situation when you can not connect to the iTunes Store on the iPhone, iPad or Mac, arises due to the fact that in due time the age restrictions were set here. To check this, you need:

• Open the iTunes app;
• Go to the "File" menu (in the upper left corner);
• Select the sub-item "Settings";
• There it is necessary to find the submenu "Parental Controls / Restrictions" (yellow circle with the image of people);
• When you see several "checkboxes" below, make sure that there is no tick in front of the iTunes Store, if it is, then remove it.

In the same menu, you can open or close access to other Apple services, but only the administrator of the computer can do this.

Reboot devices

If before you found out that you can not connect to the iTunes Store, you used it without any problems on the same Network and with the same gadget, then you might need to resort to a massive reboot. This is perhaps the easiest way to fix anything.

Start with the router. Enough to turn off the power, pulling the plug from the outlet, and after half a minute (this time is necessary for a full restart), turn it on again. If this did not work, restart your smartphone, computer, or tablet. To reset the iPhone or iPad, hold down the Home button and the lock button at the same time, wait 10 seconds. To restart the computer running macOS, hold down the power button and hold it for 15 seconds.

Setting the date and time

Apple gadgets have an interesting dependency on the date and time. Many remember the resonance caused by the malfunction that destroys smartphones and tablets simply because of the date change for 1970, which indicates iOS's special love for punctuality. Moreover, many devices (not necessarily from the "apple" corporation) can not access the Web at all if they have an incorrect date, because because of this, web resources can not verify the authenticity of certificates.

The Internet is already smart enough to calculate the time on your device and the real time in your time zone, and they must match each other. To change the date on your iOS smartphone and tablet:

• Open the Settings application;
• Go to the submenu "Basic";
• Then open the sub-item "Date and time";
• Then two ways - either you turn on the toggle switch "Automatically", and the gadget itself adjusts the time, or find out the exact time and manually set it.

Sign out and sign in to your account

Another way to resolve the "Can not connect to the iTunes Store" error is a simple "relog". In order to do this, you need:

• Open the Settings application;
• Go to the iTunes Store and AppStore sub-menus;
• Click on your name (mailbox address);
• Select the option "Exit", and then go back and check if the service is working.

Software Update

Top managers from Cupertino insist that every owner of a smartphone, tablet or computer from Apple should use only the latest software and call it almost the most important solution to all the problems that arise with their gadgets. In order to update your device to the latest version of the software:

• Open the Settings app;
• Go to the submenu "Basic";
• Select "Update Software" and wait for the update to finish.

Instead of concluding

Many of the procedures described above seem to be trivial and ineffective, but in reality everything is different. The structure of cloud systems Apple is so complex and unpredictable that a banal reboot can dramatically change the behavior of the gadget. "Не удалось подключиться к iTunes Store" на iPad, iPhone и Mac исчезнет. So, before annoying technical support staff, try all the options described above, perhaps one of them will be right for you, and the error "Could not connect to the iTunes Store" on the iPad, iPhone and Mac will disappear.