Profession secretary-referent. The referent is ...

Many girls dream of starting a career as a secretary-referent. This is quite normal and justified aspiration. Only now, not all of us think about what is needed for this (except for attractive appearance). But it would be worth it. After all, the referent is not only a "beautiful face" next to the leader. This is, rather, a "reference book" on all issues: knowledgeable and clever, finding a way out of any situation. We will understand more in detail.

What you need to be able to do

In any organization there is an instruction of the secretary-referent. It contains a list (sometimes detailed, sometimes not very) of official duties. These include skills and abilities. A person who is fortunate enough to get such a job should be able to communicate with customers, negotiate (personal and telephone), select and systematize materials, prepare abstracts of speeches and more. That is, it is clear that the skills of this person should be quite a lot. Specificity depends on the direction of the firm. For example, a legal reviewer is required to understand legal subtleties. It happens that this post is associated with the ability to solve organizational issues. In other words, the referent is the "right hand" of the leader. He is always on the hook, he must know everything the boss needs for his work.

Some "special" questions of the profession

Here it is necessary to clarify a little what is usually "hidden behind the scenes." Since the referent is exactly the person who most often communicates with the boss, he must have some diplomatic abilities. Why? It's simple: the leader (especially the large team) has no time to deal with all the nuances of the relationship. Usually he is a man of business. When someone has a birthday, who is going to give birth, who has children - this is his interest only in connection with working moments. All these "little things" fall on the shoulders of the secretary-referent. He must prompt the boss, when the holiday, to notify about the tension that has arisen in the collective (if it is worth his attention). So it turns out that before the Secretary-Referent should figure it all out, weed out the superfluous, and then the "download" leader. This work is not easy! But it was from the field of informal duties.

Main functions

On a share of the secretary-referent in small firms practically all office-work falls out. In large - part of it. That is, it is necessary to learn how to write letters, correctly formulate reception and sending, registration, distribution (if any), and so on. It is clear that without an ideal knowledge of Russian can not do. Letters with errors are the corrupt face of the firm. Sometimes it is required that a person with foreign language skills work for this position. Next, the referent is the person who connects the employees of the firm (or its departments). Its functions include the correct distribution of information flows between structural divisions that work for one big thing. The referent is a rather complicated profession, as it is necessary to keep a lot of details and facts in mind. All this is necessary for the leader to feel comfortable, not distracted by trifles from the main line.

Personal qualities

Since the work of the referent is based on communication, they select a person to be sociable, non-conflicting. In any company this is a "key" post. The person who occupies it has a great influence both on the leader and on colleagues. Therefore, decency is simply a must. Another secretary-referent should be punctual, smart, even creative. You need to be able to find an acceptable way out of any situation. The referent first of all thinks about the "face" of his employer, and then about himself. The level of responsibility is not just high, but global. Not everyone does this kind of work. Therefore, you need to think carefully before claiming such a position. The secretary-referent in the workplace should be able to put their interests in the background. On the first - everything that is necessary for the work of the chief. By the way, that's why most often this position is occupied by girls, as care of the neighbor in women in blood.

Confidential information

It is clear that with such close communication a lot of facts that should not be made public will be known to the referent. This is not only professional secrets and commercial secrets. Often the secretary, as a close friend, is trusted and has personal information. Is it worth mentioning that the referent must be able to store confidential information. This is one of his main professional skills.

What kind of education is needed?

The head tries to choose a referent, based on the direction of activity. That is, the applicant must have a diploma corresponding to the work of the firm. In addition, often for this position people are selected with a legal education. This is convenient if you often have to conclude transactions, prepare other documents. Among the simplest requirements: free possession of all computer programs (office), the ability to print (quickly and competently). Since the referent is, in fact, an adviser, you need to have the skills to find information both on the web and offline. A smart man with a quick reaction is taken to such a post more often than a holder of a "correct" diploma, who can not quickly master the situation.

Place of work

Such a position, as a secretary-referent, is now practically in any office. Often it is only called so, but the functions of a person performs different. Everything depends on the size of the company, the tasks, the number of employees. In some enterprises, the secretary also performs the functions of an accountant, in others - a lawyer and so on. This is a great start for a person seeking career growth. For a short period of time you can learn a lot of skills, master different professions, the main thing is to understand the work of the company, to "touch" everything with your own hands. But "spinning" will have very quickly. Since a lot of information will have to be processed in the high-speed mode. But if everything turns out, then the knowledge is enough to start an independent climb to the boundaries that you define for yourself. But this is not necessary. Since the profession of the referent, if you take it seriously, is interesting in itself. It allows To rest in a narrow direction, constantly master all new volumes of knowledge, improve.

How to pass an interview

If you decide that you will cope with such a responsible job, then you should apply for a vacancy. It is mandatory to check the literacy of the answers. Note that spelling errors will reduce your chances to zero immediately. Stylistics should also be restrained business. Every word of yours will be carefully weighed and considered. Then the "tests" will begin. You will have to devote some time to prove that you will be able to be a worthy assistant to the leader. Each firm comes up with its own methods. However, be prepared for the fact that you will have to talk with various officials, prepare several official documents, answer a couple of phone calls. We must also take into account that your appearance will be strictly controlled. That is, "examine" from head to toe. More often than not, you will need to demonstrate a business style in clothing (make-up, hairstyle). It is also not desirable to use strong flavors. Think every little thing! Everything in you should be low-key, but attractive. Advice: keep modestly, but confidently. Be smart, but not arrogance. Then everything must necessarily turn out!