BusinessHuman Resource Management

Job descriptions of the seller: what should they be?

That work of any shop was effective, it is necessary to type the qualified personnel and to make documents according to which the labor process should be built. When formulating job descriptions of the seller, it is necessary to understand that there are moments common to any trading organization, and there are nuances that vary depending on the specifics of the goods that are being sold. Before the employee signs a document that confirms that he has read the instruction, make sure that it corresponds to the position and fully reflects the requirements of the business owner. For example, the job description of the seller of household appliances must include an item stating that the employee should be able to handle this equipment and take appropriate trainings.

What should be written in the general provisions of the instruction?

It is necessary to clearly identify what requirements are imposed on the person who will be the seller:

  • Level of education (is the average enough, is higher education necessary);
  • Whether there are requirements for a particular work experience or the duration of the internship;
  • Whether specific knowledge is needed (for example, foreign languages, knowledge of certain information).

In addition, the seller's job descriptions should include a clause about what he should be guided in his activities:

  • State laws;
  • In-house documents (charters, orders).

It is necessary to designate who the seller is subject to:

  • The owner of the business;
  • Manager;
  • Direct executives (the senior seller, for example).

What duties should be included in the job descriptions of the seller?

The employee must perform the following actions throughout the working day:

  • Maintain order in the shop window and in the trading hall, correcting the calculation in a timely manner;
  • To make orders for goods (in the warehouse or supplier);
  • Advise buyers about the features of a particular product, help in choosing;
  • Actively promote those products that are currently in priority;
  • Timely change the price tags, if a revaluation was made;
  • To monitor the shelf life of goods.

What is the responsibility and responsibility of the seller?

It should be written out whether the seller is a materially responsible person. Most often, all the sellers of the shift are responsible for the safety of the goods in the hall. And the job description of the seller-cashier should be supplemented with clauses on how to be, for example, with counterfeit bills, shortages, surpluses in the cash register. It is also necessary to enter and decipher information on trade secrets and how to divulge it.

What does the seller have the right to?

The job description of the seller should include information that he can:

  • Make suggestions for improving the work of the store;
  • Make reasonable claims to management;
  • To demand the provision of the necessary equipment, information that will help to make the work of high quality;
  • Ask for a revision of wages.

Of course, these points are rather schematic, but they will help to draw up exactly such a document that is necessary in a particular situation.

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