Emergency commissioner - in which case to call and on what phone?

Dozens of road accidents take place on Russian roads every day. Of course, for their members this is a real stress. In a state of shock, it is difficult for a person to assess the scale of the accident, the amount of damage caused, it is not easy for him to properly issue documents for payment. What to advise in this case? It is necessary to make an emergency commissioner's call. However, this phrase is not familiar to many people. Who is this person, what exactly can he help with an accident?

These questions often put car owners at a dead end. Some compare the avarcoms with evacuators, others think that they are independent experts, and others in general are sure that these are traffic police officers. It would seem that there is nothing to be surprised at here: the service of emergency commissioners as an independent structure arose relatively recently, so not all Russian car owners are used to it, hence the ambiguity in understanding the functions of the emergency commissioner.

Who is he and to whom does he work?

So, who is he? This is a qualified specialist who is involved by the insurance company to fix the fact of an accident, determine the causes of the insured event and the amount of damage caused. A certain part of car owners mistakenly believes that an emergency commissioner is an employee of an insurance company. In reality, it is a representative of a private firm that cooperates with insurers under a service contract.

It should be emphasized that the activity of the avarcom is regulated by the norms of the Russian legislation, and it does not involve licensing.

History

The services of an emergency commissioner in our country began to be offered in the late 90s of the last century. First they appeared in Moscow and St. Petersburg, then moved to the Russian regions. Insurance companies at that time often gave ads of this content: "Work. Emergency commissioner. Full employment. High pay ». They needed an expert who would investigate the causes, determine the amount of damage in an accident. Of course, at first the emergency commissioner worked mainly in the interests of the insurance company. However, later it became clear that keeping the staff of the above-mentioned employees was a very costly occupation, so a gradual process of separating the avarcoms into an independent structure began.

Insurance companies have a choice with whom to work and who can be ignored. In this regard, the services of emergency commissioners have an incentive to provide services as high as possible.

Interests of the victim above all

Now the specialists described above, first of all, represent the interests of those who suffered as a result of the traffic accident. Avarcom services, as already emphasized, are relevant first of all for those who first got involved in an accident. In this case, a person is simply lost, he absolutely does not know what to do at all, how to behave with participants in an accident. Of course, the qualified assistance of the emergency commissioner will be very useful, especially since there are such pitfalls that even experienced drivers do not know. Of course, the nerves calm down, and fear goes away when a competent person arrives at the scene, who thoroughly understands all legal issues concerning an accident.

The emergency commissioner will not only put all the points above the "and" in the causes and consequences of the accident, but also be able to provide psychological assistance to the victims.

Scheme of work

The person who became a participant in the traffic accident and suffered as a result of it, should dial the phone of the emergency commissioners. Where can I find it? Everything is very simple. It is almost always fixed in an insurance policy or a client card. On your call, the dispatch service officer, who needs to outline the situation and name the address of the place where the accident occurred, will promptly react. After about 45 minutes, you will receive help. From this point on, the emergency commissioner will instruct the victim in detail about what tactics should be followed at the scene and what actions need to be taken - all this is very important, since there are a number of requirements in the legislation that ignore the fulfillment of which the participant of an accident is prohibited.

Of course, remembering them under stress and nervous tension is unbearably difficult. In this case, the emergency commissioner will again be your "wand-rescue stick".

What practical actions does Avarkom

First, it produces an objective and comprehensive assessment of the situation that has developed as a result of the road accident: it photographs the place of the accident, dents and damages on the car and other objects related to the event; Analyzes all registration and insurance documents for vehicles, is engaged in the restoration of the full picture of the incident. Also, he provides the necessary assistance to the victims and promotes the registration of an accident notification. If necessary, Avarcom also provides assistance on the medical side. He should not be asked to call traffic police, ambulance or fire truck - all this he will do without a superfluous reminder.

It should be noted that in some cases, namely, if the service of emergency commissioners concluded a contract with an insurance company whose client is the victim, then the latter will not have to pay for the call and for the work of a specialist.

In what situations can we do without an avarcom

If there are no casualties in the accident, and its participants equally estimate the scale of the incident, drivers have the right to independently draw up an accident scheme, put their signatures on it and present the document to the traffic police officer at the nearest post. Naturally, at the same time there is no need for avarcom services. However, not all car owners are competent in this matter.

As already stressed, the emergency commissioner is a professional in his field who knows all the subtleties of legal registration of an accident. In certain cases, he performs the work, which belongs to the competence of the traffic police officer. He will take measurements, take a picture of the scene and draw a diagram correctly. Then he will arrange all this in a documentary manner and in writing will record the testimony of participants in the accident. The entire procedure lasts approximately 45 minutes. Agree, this is not too much time. At the final stage, all documentation compiled by the avarcom is sent to the administrative department of the State Traffic Safety Inspectorate.

There are no "bases" on the roads!

It should be noted that the emergency commissioners are carrying out one more important and necessary mission - this is to prevent fraud that is committed on Russian roads. It should be emphasized that this business with negative coloring, unfortunately, is thriving. Currently, there are such grieving entrepreneurs who are deliberately engaged in creating emergency situations on the roads, hoping that they will be able to lure as much money as possible from the harm that has been caused, although from a legal point of view the person is not.

Conclusion

Assistance emergency commissioner is needed almost always when a person gets into an accident. Again, his activities lie in the plane of the legal field. Avarkom can not affect the fact that a person pleads guilty to an accident, he does not have the right to file a serious car accident without traffic police officers. Because of this, to use or not its services - everyone decides for himself. However, if a person wants to get out of the situation with minimal losses of time, energy, nerves, and in some cases money, then he simply has to use his help.