The hotel is ... Concept and definition. Classes of hotels

The hotel is the face of the city and an indicator of hospitality. For the first time the hotel industry became known in the XII - XIII centuries. The inns were formerly called hotels for travelers. The first hotels were warehouses, taverns, small furnished rooms or ordinary city houses, where hostesses received distinguished foreign people. By 1910, Russia could boast of 3000 such institutions.

Hotel: concept and definition

Tourist activities are actively developing literally in every country. And to ensure that travelers do not wander in a strange city in search of an overnight stay, special guest houses have been created - hotels. They are gaining popularity so far, every day.

The hotel is a collection of services, rooms / rooms, recreation facilities, treatment and catering. As a rule, the demand for this kind of enterprise depends on the location (priority is the city center or the route), the attractiveness of the institution as a whole, service (variety of rooms, comfortable environment, cleanliness, polite staff), additional entertainment and business centers.

We can identify the main types of hotel complexes. This is a hostel, a motel, a boarding house, a hotel, a tourist base, specialized star hotels.

Hostel - cheap and angry

The hostel (in other words "hostel") is the most budget option for tourists. For a short period a sleeper is provided, the right to use a shared toilet, shower, dining room, rest room. The main thing is to take care of valuable things: single rooms, as a rule, do not exist in hostels, so you will have to live / spend the night with strangers. Hence the minus - the risk of theft. Some dormitories are equipped with common kitchens, where guests can cook themselves and not spend in the dining room. The first economical class hotel (hostel) appeared in 1901 in Germany.

Car is not a place to stay

The motel (from English translates as a car + hotel) is a roadside hotel for campers with special service and their parking for cars. This hotel company offers comfortable rooms, lounges, dining / cafes. Some motels are ready to offer their guests separate garages, fuel and assistance in repairing vehicles, if required. Prices for accommodation / overnight stay, as a rule, are low. However, not all roadside hotels boast a proper level of security. Pay attention to the organization of protection, the presence of fences / high fences, etc.

Private guest houses

Pension - a private hotel, ready to accommodate up to 10 - 15 people. Most often these are separate houses / mansions in a quiet beautiful place, which were built for a large family, but due to certain circumstances they began to give up to tourists. Serves either the hostess herself or the hired maid. The guests are provided with a cozy separate room, meals and other services at the discretion of the owners. Prices, as a rule, vary depending on the location of the boarding house, its attractiveness and the services provided. But in any case it is cheaper than in conventional or star hotels.

Parent: two in one

The hotel is one of the most unusual hotels, as it is a mobile car with one or two beds, a toilet, a small kitchen and a changing room. Has a double function: at night - sleep and rest, and in the afternoon - acquaintance with the city. Ideal for lovers to try something new and original. If you are "stuck" in the transplant city for a day, you can safely settle in the company, combining the pleasant with the useful: and relax between travels, and get acquainted with the sights and interesting places.

Hostels for activists

The tourist base is a separate hotel complex, designed specifically for active travelers. The hostels are built in the best scenic spots, where children and adults come to relax: ski walks, mountain, water tours, wellness procedures, walking tours and other entertainment programs will not allow you to sit all day in the room. What is the cost in this case? Hotels of this type set prices depending on the city and the services offered, but, as a rule, accommodation is available for the middle class of citizens. Here you can see whole families who are involved in sports and culture; Athletes training in important competitions; Companies of friends / colleagues who came to rally and rest.

Classes of hotels

The most popular are specialized hotels located in the center of the city (or closer to the center). The cost, quality of service and range of services here is an order of magnitude higher than those described previously. To tourists did not waste time searching for a better and more suitable hotel, a star classification system was created that allows you to calculate your budget and immediately decide on your desires and opportunities.

One star (category D)

Cheap hotels with one star are of the same type and minimum number of services. Here you can stay if you are an active tourist and the room you need only for night rest and sleep. Otherwise, you will be bored, as the economy-class hotel does not provide entertainment programs. The rooms themselves are usually small, modest, but cozy.

Two stars (category C)

A two-star hotel is a budget option for living with a limited list of services: room, shower, TV, sometimes breakfast. Also suitable for one or more nights for an active traveler.

Three stars (category B)

The middle class hotels have a three-star status and are in great demand in the resort towns. Here you can offer your guests single / double rooms with TV, mini-bar, refrigerator, private bathroom and daily cleaning. In addition, on site there are cafes, laundries, separate lounges and business centers.

Four stars (category A)

High-class hotels are conveniently located in the city center and apart from the services described above, there are additional (often free of charge) functions: swimming pool, gym, conference centers, food, spa, massage, etc. The prices for such rooms are, of course, high . However, the level of service, accessibility of the main sights of the city and the possibility of high-class recreation are the main advantages for which tourists are ready to shell out.

Five stars (De Luxe category)

Not every hotel is able to get the title of the best. This is a separate "city" with its own infrastructure: restaurants, bars, fitness centers, shops, clubs, beauty salons, multi-room apartments, parking lots, car rentals, etc. The prices here are very high, for some tourists even sky-high, however they offer the appropriate accommodation. Still, De Luxe is an exclusive hotel. What is De Luxe and the extra-class, let's consider in more detail:

• In a five-star room, the guest can use the private bathroom, where you can find a full set of bedding, towels, cosmetics.

• Also in the room there is a large comfortable bed, a color TV with many channels, a telephone, an air-conditioner, a coffee machine with capsules, a mini-bar, a refrigerator and other appliances that facilitate everyday life.

• Daily cleaning of the room by "noiseless" maid, who try to clean in your absence, so as not to interfere with rest. If you have to spend the whole day in a hotel, you can hang up a sign saying "do not disturb" on the door of the room.

• Depending on the class of the room itself, you can have the service of ordering food / drinks in the room. You do not have to go down to the restaurant or bar of the hotel: the service staff will bring the order himself.

• Guests can relax not only in a comfortable room, but also relax in the swimming pool, massage, spa, work out in the gym, hold a business meeting in the conference center or book a car for a concert / theater / movie visit, etc.

Hotel business

The hotel is not just a place to sleep / live, this is the first thing the tourist pays attention to when he comes to an unfamiliar city. And from the way they serve and receive him at the hotel, the first impression and mood will depend.