Samples of applications in housing and utilities: how to use it correctly

Creation of comfortable living conditions obliges citizens to pay considerable sums every month, which most people do. But how to use examples of applications in housing and communal services, when nothing is done?

Housing and communal services: general view

It consists of a number of organizations. Some are engaged in direct provision of services, the latter oversee their activities. Service providers can be either public or municipal, or private. A specific category is the association of homeowners who independently provide services and enter into contracts for their provision.

The controlling bodies are state structures:

• Housing supervision, organized in each region;
• Rospotrebnadzor;
• Rostechnadzor;
• The prosecutor's office.

Before choosing samples of applications in the housing and communal services, it is necessary to understand the reasons for complaints and the authority, which will be obliged to deal with the problem.

On whom and where to complain. Legislation system

Normative documents here are conventionally divided into categories according to types of public utilities and affect:

• Power supply;
• Heat supply;
• water supply;
• Maintenance of the house and the local area;
• garbage removal.

The peculiarity of the legislation in this area is the saturation of technical terms and provisions, which are dealt with exclusively by specialists. So, a lawyer without the help of a power engineer can not fully understand the regulatory framework for electricity, especially in narrow areas. Examples of applications in the housing and communal services, compiled with the help of a specialist, will be useful here.

Legislative acts are represented by laws, in particular, on water supply, electricity, heat supply, etc. They have developed acts of the government that specify the provisions of the laws. As an example, we can cite the Rules for the provision of public services No. 354, the Rules for the collection and removal of domestic garbage. As it was written above, there are also acts devoted to purely technical issues. In particular, there is a technical documentation on the issues of heat supply. Suitable examples of applications in housing and communal services should take into account the provisions of the legislation in full, otherwise they are of no use.

Writing a claim to the public service

The document is left in accordance with the general rules on citizens' applications :

• Addressee (organization name, address);
• Information about the sender (address, means of communication);
• Essence of complaints, claims, their justification (clauses of normative acts, actual circumstances);
• Signature of the author of the complaint, date.

An example is the inconsistency of the heating system with regulatory requirements, when the room temperature was below the norm on certain days. The level of voltage in the mains, which led to malfunctions, is also a serious basis for complaints. Requirements for recalculation relate to the incorrectness of charges, when the customer is charged with increased tariffs. A sample application-complaint for housing and communal services is easily found on the relevant resources.

How to build the protection of your rights

The protection of rights is based on the preparation of complaints, claims, fixing violations through photography, the use of instruments, conducting expert examinations, etc. The papers are sent through the mail with a notification and a list. Personal surrender is recorded in the office of the organization or institution. Sender on his copy put a note of acceptance with the date and signature of the person who accepted it. In the application in housing and communal services (a sample) it is rarely entered. If there is no evidence of sending papers to the court, the applicants then find it difficult to prove that someone violates their rights without performing their duties.

Stages of protection of rights

A resident of an apartment building must be contacted by the management organization if the issue relates to the common property, otherwise the application is submitted directly to the relevant municipal service. The managing organization is responsible only for the common property. The application in housing and communal services (a sample), unfortunately, almost always ignores it. Residents of private homes communicate with companies directly. Utilities are responsible for network communication from the points indicated in the legislative acts. So it is quite enough to call a specialist to solve problems with wiring or plumbing.

Inaction is the subject of oversight bodies. The energy company complains to Rostekhnadzor or its branches. A sample application-complaint for housing and communal services can be found on the organization's website or at the reception desks. Even the inaction of the supervisory authority is appealed in the prosecutor's office. Until then, it's pointless to apply to this authority, as it will forward materials on jurisdiction. Considering the complaint, officials can go beyond its scope, discovering additional violations. They have the right to demand additional materials if necessary.

Trials

Judges work exclusively with materials provided by parties. They can not go beyond the requirements, so incorrectly formulated requirements will lead to the meaninglessness of the court decision received, and it will become unenforceable. The claim of housing and communal services (a sample) is worth searching after the reference to other instances. Otherwise, the matter is most likely to be lost.

What are the lawsuits filed against? Here are the main reasons:

• Dispute the size of tariffs;
• Require recalculation of the debt;
• Want to eliminate the lack of service.

The last point should be as specific as possible (eliminate leaking on the roof, for example). The text of the claim basically repeats the content of the claim. So the sample of writing a statement in the housing and communal services should be well matched. In the process of the trial, it may be necessary to conduct an examination, its payment falls entirely on the parties. The decision in case of disagreement with him is appealed within a month. To write a complaint to the cassation is given 6 months, in supervision - 3 months from the date of the decision.