"Quick money": feedback from employees and customers

The brand, created by LLC "Small Credit Lending Shop" in Ulyanovsk in 2008, is now known to many residents of the Russian Federation. A year after the foundation, the organization began to develop new cities and settlements. Since 2011, the company "Bystroedeni" has the status of an MFI. The popularity of this financial agent continues to gain momentum. Let's consider all the main points connected with the activity of "Quick Money". The feedback from clients and employees about this organization dealing with the issuance of microloans is very controversial.

The work of the operators, who accept clients in MFI offices, is valued by visitors in the first place, and not always positively.

The company's operating room: reviews with a plus sign

• Customers like the cozy atmosphere at home in many branches of this organization.
• Regular visitors of the company are satisfied with the attitude of the employees and the quality of the services provided.

Individuals who did not have a relationship with the staff expressed negative reviews about the company "Fast Money".

Cash and currency transactions: reviews with a minus sign

• Individuals who carry out currency exchange operations in the bank complain that as a result of the slowness and incompetence of the employees of the operating room, the money is converted for a very long time. During this time, due to the change in the exchange rate, customers lose large amounts of money.
• There are cases when office staff refused to serve clients with poor eyesight, in particular, at home-forgotten glasses.
• Individuals complain that the service is very slow, because there are not enough working cash offices in the offices of "Quick Money".
• The reviews of legal entities make it possible to see that the process of opening settlement accounts in the organization is tightened. Instead of the promised 1-2 days, customers have to wait 3-4 days or more.

Lending is considered to be a priority activity of the MFO "Quick Money". Reviews borrowers (real and failed) regarding the issuance of loans are very controversial.

Operations on registration of loans: reviews with a plus sign

• An obvious advantage of the organization is the speed and efficiency with the issuance of credit resources.

• No documents are required to confirm receipt of income by the applicant - reference 2-NDFL.

• In the event of an unforeseen situation, you can contact the company with a request for a recalculation of payment or postponement.

Issuance of credit resources: reviews with a minus sign

• The first and most significant shortcoming of this financial company is an excessively high interest rate on loans.

• Clients are dissatisfied with the fact that the form of contracts provided for by MFIs is able to mislead a potential borrower, since it indicates a daily, but not annual interest rate for the use of credit funds.

• The loans are issued by the employees of "Bystroedeni" without carrying out a proper analysis of the solvency of individuals applying to them, as a result of which loans are issued for people who can not extinguish a debt (students, mothers with many children). Pay their relatives then.

• Employees of MFIs engaged in issuing loans do not always inform borrowers that the agreement will provide for the item "Insurance", in connection with which the amount of the loan will be increased by the amount of commissions payable to the insurance company.

Work in "Quick Money"

The feedback from the staff of the company was also divided. Employees who have already resigned from the organization, as a rule, do not say anything good about their work. Those who have relations in the team have developed their activities and respond to the conditions of work in the MFI with warmth.

With a plus sign:

• Employees are paid very decent, fully "white" wages.

• The schedule of work, established by the management of the organization, many employees of the company consider very convenient.

• The transfer of wages is timely, there are no delays. There is an opportunity to work overtime for a double payment.

• Young people who have just received a banking specialty have a chance to get a good job in "Quick Money". Feedback from employees confirm this fact.

• There is a possibility of career growth for those employees of the company who are striving for development. The MFI management encourages active and literate young people.

• For the employees of "Bystrodeni" a lot of activities are arranged, allowing to prove themselves and get a reward for it (all kinds of competitions and actions).

With a minus sign:

• Ordinary employees who do not belong to the management personnel are entitled to a very small social package.

• MFO employees are not compensated for travel expenses associated with passing training in other cities (trainings and seminars).

• The rabid rhythm of work in MFOs, the need to perform various tasks and be responsible for a variety of work areas will not suit all people who want to settle in "Quick Money".

• Reviews regarding ongoing monitoring (the use of video surveillance and wiretapping) can be heard from the staff of this MFI quite often.

• Systematic inspections of controllers and auditors, as well as failures in office software often negate all efforts of employees - they are often deprived of earned premiums.

• Not all MFOs have normal working conditions: there are no rooms for rest and eating, staff are forced to clean up their own premises after work.

• The company has a very strict dress code.

General conclusions about the work of the company "Bystroedeni"

Feedback from employees, loan recipients and other MFI clients suggests the following conclusion: the organization provides a lot of opportunities for all categories of clients and employees. Like any working company, "Fast Money" has adherents and detractors. What kind of relationship the client will have with this MFI depends on himself.

Should I go to MFO "Quick Money"? Feedback from regular customers and staff of the organization allows new customers to make a choice. However, the final decision will be made directly by consumers of financial services.