Pickup - is that mean? Pickup by the customer

Today we are witnessing the rapid development of the World Wide Web. As a consequence, virtual stores are becoming increasingly popular. Who has already done online shopping, surely faced with such a service as the self-delivery of goods. What is it is described in the article.

What is a self-export?

Pickup is the condition of the transaction, according to which the buyer independently carries out the transportation of the purchased goods. The implementation of this type of delivery can occur in the following ways: fasting, removal from the warehouse by own transport or through points of issue of other companies.

Almost all virtual shops offer a self-delivery of goods. This allows the buyer to choose a more suitable time to pick up the goods on their own and at the same time save on delivery. This service is very popular and is considered the most convenient. Especially if the object of the transaction are dimensional things, the transfer of which can cost a lot of money. In such cases, self-delivery is considered the optimal solution.

The advantages of the service for the seller

At the opening of the online store, self-delivery is the ideal way to organize delivery. After all, there is no customer base yet, and a "newbie" on the market always causes some distrust. To earn a reputation and create a competent scheme of implementation can be a variety of after-sales service, a kind of which is self-delivery. This allows the seller to benefit from the following parameters:

• Convenience, since the buyer incurs all expenses for the organization of transportation;
• Cost - the seller does not incur additional costs for delivery to the buyer.

But for each virtual store this service can have different impact. So, self-export can stimulate sales or, conversely, reduce. It is very difficult to forecast the situation, therefore it is considered optimal if the firm offers different delivery methods.

Pluses of self-delivery for the buyer

The most profitable service is for the client. Delivery of self-delivery is like one of the forms of retail trade. So, the buyer receives such basic advantages:

1. The speed of delivery of goods - the customer can almost immediately come for a purchase. It is enough just to place an order on the website of the store. The packer will prepare the goods and deliver them to the point of self-delivery, where the buyer can pick it up. At the same time, other methods of delivery take much longer and the customer must wait for the goods.
2. The service is free of charge - the customer pays only the cost of the goods. In addition, he has the opportunity to save, refusing the courier services.
3. The customer has the right to inspect the goods, check its characteristics, appearance and, if necessary, exchange or return. In addition, if there is a large range of products, the buyer can make additional purchases.
4. The buyer takes the goods at a convenient time for him. The customer does not need to wait for a courier who can get caught in a traffic jam or delay when delivering the previous orders.
5. If the store has a developed network of self-delivery points, the customer can choose the most suitable store.

What problems can arise in self-delivery?

Despite all the advantages of the service, there may be some difficulties if the participants in the trade operation have chosen self-delivery. This is due to the peculiarities of this type of delivery. The most common problem is that the customer does not pick up the issued order. He can change his mind about buying a thing or even forgetting it altogether.

The second possible problem is the lowering of the average check. The matter is that the service of self-export is used at purchase for the certain sum. As a rule, these are inexpensive goods. Therefore, in many online stores, there is a tendency to reduce the average check. Another common problem accompanying the self-export is the additional transportation costs to the point of issue of the order. For example, the seller can transfer the goods to the center of self-delivery through courier service. If the order is small, then such a purchase will be unprofitable. Well, if it's a large batch of products, then it's more convenient to use the courier services.