MTS contact center: in which cases and how to call

The MTS contact center, as well as a large number of various self-service services, are designed to make the process of managing a personal account, tariff and options as simple and convenient for all categories of customers. Someone prefers to carefully read the terms of the services offered in a quiet environment, and someone, for some reason or other reasons, makes it easier to call the MTS contact center and talk with a living person who will explain everything.

What can I need?

In fact, it is necessary to contact your operator at least once every six months. The mobile communication market is now such that customers are constantly offered all new and more favorable terms of cooperation: tariffs, services, gifts and bonuses. But automatically switching to them does not happen to save, it will be necessary to check from time to time whether something has appeared that can make communication expenses more rational. After all, you can significantly save by finding suitable conditions for cooperation.

Why call?

In life, there are different situations, and sometimes you need to quickly establish a connection with your mobile operator to discuss certain issues, connect or disconnect services or perform some other actions. It is not necessary to call the contact center. MTS, for example, makes it possible, if you have access to the network, to use the "Internet Assistant", with which you can solve most of the problems that arise in a few minutes. In the personal account on the operator's website, you can easily and quickly get the detailed calls, change the tariff plan, connect the necessary services and disable unnecessary.

In addition, if there is no access to the Internet, usually, you can use the "mobile assistant" by calling 111 from your phone. The automatic system will tell you which services and how you can use it. You can still access your account management through payment terminals, via SMS messages or by installing a special application.

Many operators have similar services, and MTS is no exception. However, as a rule, the list of services available through self-service systems is rather limited. Sometimes there is simply no time to understand how this works, there is no access to the network or the ability to use these services. In the end, there are certain categories of people who are easier to call and talk to the operator. They call the MTS contact center.

On Russian territory

The main number that should be remembered for the customers of this operator, being within the territory of the Russian Federation, Ukraine and Belarus, is 0890. This combination of numbers dialed on any phone connected to the MTS network will bring the caller to the autoinformer menu with which you can find a solution For all the most common problems. Calling this number for MTS subscribers is absolutely free, so you do not have to worry about it at your expense.

Also at any time you can express the desire to talk with a living person to consult on any issues. From city phones, as well as devices connected to the network of other operators, you can dial another MTS contact center number - 8-800-250-0890 - the call will also be free.

Abroad

Being on vacation, business trip or just abroad, you can suddenly find out some problems - this happens often. For example, from an account
The money literally disappears, and, maybe, roaming is not connected, and now the device does not work. What to do, especially if there is no access to the Internet? After all, to call from abroad is so expensive, after returning you can get a bill for a tidy sum!

In fact, even from abroad, you can call the MTS contact center for free. The phone number in this case will be: +7 495 766 0166. All questions will be resolved quickly, so impressions and memories from a trip abroad will not be overshadowed by communication problems.