LawRegulatory Compliance

Duties of the waiter

A waiter is a responsible and demanded profession. From this person depends largely on whether the restaurant will be successful and full of visitors. If you ignore your immediate duties, the waiter can turn a refined dinner and someone's holiday into a spoiled forever evening and, on the contrary, in the forces of the waiter, make a trip to the restaurant a memorable event. He can serve customers so that they become regular visitors.

What are the responsibilities of the waiter, for which he is responsible? To start with, this post is directly and completely subordinate to the administrator of the institution. The duties of the restaurant waiter include financial responsibility for the proceeds that he receives from customers, and for the dishes. But not only this is important in his work. He needs an excellent physical form, good coordination of movements and developed visual memory. He can use the ability to perform several actions and arithmetic abilities at once. If all this you have, you can safely sign up for the professional courses of the waiters.

It remains only to get acquainted with the norms of professional conduct and the list of cases that are the duties of the waiter. The main thing is table layout. It is carried out in accordance with standards, hygiene requirements and accepted etiquette. In this part of the work, the responsible person is responsible for the completeness of the devices, the tablecloth and the dishes on the tables attached to it.

The official duties of the waiter include mandatory and thorough knowledge of the restaurant's menu. He needs to know the composition of the dishes, and also be aware that there is no menu in the kitchen today. This applies to alcoholic drinks in the bar.

His attention should always be focused on the availability of an assortment of dishes and snacks throughout the whole working day. He needs to be able to present the ordered food to the visitor as brightly as possible and more colorful. In addition, you need to remember the special wishes of the guests: the degree of roasting, the amount of portions, the presence of ice in drinks, etc.

Excellent understanding of the wine list and other beverages - this is a direct job duties of the waiter, because he is the first assistant of the client when composing the order. Sometimes it is thanks to his experience that we manage to quickly place an order and eat very tasty in a restaurant.

Submission of the order of meals and ordered drinks according to the agreed rules of service is also the duties of the waiter. He is responsible for targeting, that is, the proper arrangement of dishes, and also for ensuring that these dishes are served on time, without delays.

It is his job to find out if the dish was liked, and to wish the client "a pleasant appetite." The waiter solves the problems of clients, but, of course, within the scope of their competence. It should always have a lighter, a spare pen and a calculator.

In his work includes the creation of a cozy and hospitable atmosphere in the restaurant, it is also the duties of the restaurant waiter. Pleasant voice, attentive attitude, neat appearance and, of course, irreproachable manner of behavior. Welcome pure branded clothes that are perfectly ironed, the hair should be neat and modest, the manicure is not discreet and fresh, the varnish on the nails is not bright, and from the jewelry - only the wedding ring.

The waiter should be unobtrusive, but at the same time be aware of everything that happens at the table. The duties of the waiter also include the provision of an account at the first request of the visitor and the receipt of money on it. When discharging the account, the records should be kept carefully, without corrections, and if there are any, you must certify them with the original administrator's signature.

When customers leave, the waiter should wish all the best and lead the client to the exit. At parting, he, as a rule, asks the visitor if he liked everything in the restaurant. The most important thing in a waiter's job is to remember that the customer is always right.

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