Self improvementOratoan art

Development of communication skills

Man is a social being, which means that most of his life is devoted to communication.

Communicating, we exert influence on each other, which can be either simple (request) or very difficult (various manipulation techniques).

From how well we know the art of communication, success in various matters depends to a large extent.

In order to learn how to easily interact with people, you need not only the competent construction of phrases and smooth speech, although this is also important. The art of communication involves the ability to hear the interlocutor, understand it and build your speech and behavior in accordance with the situation.

Consider the concept of communication. Modern psychology considers three aspects of this process:

  • Communicative communication - the exchange of information between the interlocutors.
  • Perceptual side - the perception of each other's interlocutors, creating an atmosphere of mutual understanding.
  • The interactive side implies creating conditions for people to interact with each other.

The development of communication skills involves learning how to convey your thoughts to the interlocutor, to become understandable. It's important to be accurate here. Possible errors are often associated with psychological difficulties, such as isolation, shyness, anxiety.
These obstacles to the free expression of their thoughts are often called communicative barriers.

But it should be noted that communicative abilities are not innate. Any person can reveal them in himself, if he makes an effort.

At present, there are many psychological trainings and special classes that can help you learn how to communicate easily and freely.

Training aimed at developing communication skills usually includes several steps. This is the ability to convince the interlocutor, the development of non-verbal skills, as well as the ability to come out of any conflict situation with honor . Sometimes other steps are added.

If you can not attend such classes, then simple recommendations will help you to overcome communicative barriers and achieve success in any situation.

We all from childhood have basic communication skills, which are embedded in our minds in the form of certain patterns. This greeting, farewell, sympathy, apology, refusal, request, demand, and others.

As a rule, if we interact with strangers at the most superficial level (for example, with the seller in the store), these samples (templates) are enough. In the usual situations, worked out to automatism, we practically do not experience communicative difficulties.

They start where there is a new or exciting situation. For example, when hiring, or when you need to make a marriage proposal. This is where the most diverse communication barriers await us, which we then describe with the words "language was taken away", "I do not know what to say", "I was just numb" and others. Later we understand how worthy to behave, what to say, and bitterly regret our own helpless condition. To overcome these difficulties, communication skills need to be developed.

Why is this happening and how to deal with this phenomenon?

Most often, the reason that we can not easily and calmly talk with anyone on any topic is the so-called shyness. A person experiences fear and, as it were, internally "hides", restraining his sincere feelings.

A shy person is unnecessarily worried about how he looks, what others think about him. He is constantly unsure of what impression he produces. The best recommendation in this situation is to look at yourself from the outside. How? For example, you can record on the camera how you say, go, laugh. And then, after looking at the result, change what you do not like about yourself. An important warning: if you have never seen yourself in a recording, you may experience a shock. This happens to most people, because our inner self-image is quite at odds with how others see us. Therefore, do not draw conclusions after the first review. Study the record several times and only then analyze your pros and cons.

The next tip: learn to express your feelings freely. If you can not do it with words, start with the movements. Dance is best for this. Left alone, turn on enjoyable music and dance the way you want. Let your movements be strange or even wild, do not be shy, because no one sees you. With the help of spontaneous dance you will understand better yourself, many internal "clips" will go away.

It is also useful to paint feelings. This method is used in psychotherapy and helps to remove barriers.

If it's hard to talk, try writing first. Expressing thoughts on paper will give them clarity and completeness, which will gradually appear in speech.

The development of communication skills can include other ways. You can choose one that is more to your liking.

In conclusion, I add that any internal interference is surmountable, you are able to change, although sometimes the path to success is long and thorny. The main thing is not to give up!

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