Courier delivery service "Bringo": courier responses

The scope of delivery services is extremely high - a huge number of orders are sent and received every day. In Moscow alone, at this very moment, thousands of parcels, documents and goods from the store are on their way to their recipient. Not surprisingly, there are so many companies in this segment.

However, if some organizations are engaged in the selection of their performers (couriers, drivers), then recently, another model has become popular - crowdsourcing. About how it works and why it is more profitable for everyone, read this article. We'll talk about this when reviewing one popular service.

Crowdsourcing model in delivery

For Russian business realities, of course, this term is an innovation. In practice, this model is also not used so often: most delivery services use traditional methods of work. Therefore, when the "Bringo" delivery appeared on the market, many drew attention to this company, in particular, to its business model. What did the organization suggest, that its services were so interested in the public (including the media)?

The feature of crowdsourcing in the delivery service is that all orders come in a special tape of tasks, from which they can be taken by performers. Thus, a free "market" of orders is created, where each is a potential courier. The main thing is to have time to take the order and execute it in a high-quality manner.

On the other hand, couriers in this company are ordinary people looking for the possibility of additional earnings. They see the tape "Bringo" (the work itself may be different, but the essence is the same everywhere - you need to deliver the package to the recipient), after which they take on one of the orders submitted there and begin to implement it.

Such a model has long been experienced in the West, but it is new for our society. The company "Bringo" took it into service, laying the foundation of its business, and has not lost it. As it says on its official website, in full force this service has earned in 2015, and already in such a short period it was possible to collect a large base consisting of regular customers and people ready to execute courier orders. About that, that conceals in itself such form of cooperation, we will tell further.

Benefits for the client

First of all, we will describe what advantages such a form of cooperation for the people transferring the order entails. So, the "Bringo" has access to a huge number of employees who are able to quickly transfer the parcel. The client, as a rule, needs his order to be delivered as soon as possible. Given that crowdsourcing is a large number of "casual" people (meaning not "hired personnel" but "free" couriers), then the chances that the system will pick up the right person is extremely large.

That is, it looks like this: you publish a task that is immediately accepted and begins to be executed. Well than not benefit? In addition, there is a chance to find a person who is in the place of picking the parcel. This means that waiting time will decrease even more.

It is also possible to mention the lower cost of services ordered from ordinary people than the company that carries out courier activities all the time.

Benefits for the courier

A person who accepts an order and acts as his immediate performer also feels benefits from such work. And the responses of couriers describing the activity of "Bringo" repeatedly mentioned them. First, it is complete freedom in terms of time. If on a permanent job in the company you have a clear schedule that you need to adhere to, then when working with a crowdsourcing project, you can have your flexible work schedule. And, accordingly, you have the right to make a choice, when you would like to work, and when - to relax.

Secondly, cooperation with the "Bringo" reviews couriers are called beneficial also because of the lack of formalities. If for work in the courier service you have to make out documents that are mandatory for official employment, then nothing is required from you in this model (except for several conditions marked by rules).

Thirdly, as a courier, you do not have to rush to the main office. "Bringo" makes it possible to fulfill the orders that you have along the way. Therefore, you can try to connect your interests and routes of customers. This means a serious saving of time and effort.

Disadvantages for the client. A responsibility

For people who cooperate with the service "Bringo", there are a number of shortcomings. We learned them from the analysis of the feedback. For example, the main disadvantage is the responsibility of the courier and the service for which he works.

If the usual courier delivery service, working according to the usual model, bears full responsibility for the loss of the goods, its untimely delivery and other force majeures, then there are a lot of problems with the "Bringo". At least we managed to find a large number of comments that their goods or money, which should have been transferred through private individuals, were lost. At the same time, the service does not undertake to compensate losses, unlike other companies.

The experience of couriers

The second minus is incompetence. Despite the fact that all participants in the project are half-hourly trained before starting work, customers are struck by their ignorance of basic things. There is nothing surprising in this, perhaps earlier the person had no experience in this field. However, negative feedback on the company's activities for this reason is still there.

On the other hand, if you think about it, it's not so difficult to reveal the competence of a courier if he delivered the goods in time and in integrity.

Disadvantages for the courier. Workload

The work of the contractor for "Bringo" reviews couriers "sweet" is also not considered. There are too few assignments. People write that in the application there is a real struggle for who will be the first to take the next order. Because of this, people simply do not have time to read the descriptions of each, because they need to quickly "grab" and run. Often in the end, already on the move, the courier is surprised at why he took such a low-paid and uncomfortable (in terms of logistics) order.

A responsibility

This issue also worries performers. On the site through which the courier delivery service operates, a system for blocking the agent's funds is provided in case of failure to fulfill the task. At claims from the side of the customer such function, by the way, does not always work. But for an employee, she puts the following barriers: to take an order, you need to have a certain amount of virtual funds on the balance sheet. They act as insurance. Many customers, even for a task worth 400 rubles indicate the size of insurance in the amount of 10 thousand rubles. Thus, on the account of the courier there should be 10,400 rubles, which are not always available. This significantly complicates the work.

Reviews

Despite the shortcomings described above, in most of its recommendations for the service can be found exceptionally positive. People write that it is not the first time they have been cooperating with the company, using the services of various couriers all the time. This indicates the presence of regular customers and an increase in the popularity of the service.

On the other hand, the service "Bringo" reviews couriers are also called a useful, convenient resource, with which you can earn good money. Of course, for this you need to be able to "grab" the order in time, quickly read its description and get to the destination as soon as possible. Therefore, there are enough workers here.

And, therefore, despite all the shortcomings (which, we hope, will be eliminated in the near future), the company is successfully operating, and it has a huge potential.