China Southern Airlines: passenger reviews

Today, people tend to be as mobile as possible, which means that fast transport links between cities always remain in the spotlight. Nothing faster and more convenient than an airplane today has not been invented, so the whole world of businessmen, for whom time is money, uses the services of air operators. Today we want to tell you about one of the largest companies in this field, called China Southern Airlines. Feedback about the operator with whom you are going to fly from time to time or often enough, of course everyone is interested, so we will try to collect all the information that is available on the web so that you can get an exhaustive opinion.

A little about the company

To date, this airline, based in China, is the largest in the world. Its base is located in Guangzhou. She was able to accumulate capacities in record time in order to ensure the implementation of local, regional and international flights. If viewed on a global scale, then the coverage area of this company is simply immense. Probably, because of this, so much attention of people who use the services of air carriers, riveted precisely to China Southern Airlines. The passengers' opinions, of course, are different, some people always remain unhappy, but most people positively assess the quality of services and the company's pricing policy. The planes of this air carrier leave 121 airports around the world, which makes it possible to prove themselves on the world stage. Of course, more than half of the airports from which departures take place are in China. This provides not only excellent communication within the country, but also enables guests from near and far abroad to move within the country with the speed optimal for them. The second large field for activity is the post-Soviet space.

history of the company

It's about one of the oldest companies in the world. The first representation of China Southern Airlines was established in 1988, it became the base airport in Guangzhou. To this day it is considered to be the most important political, economic and transport center of the southern part of the country. A little later, a young company noticed and took under its wing the Civil Aviation Administration of China. Such cooperation, of course, played a huge role. Thanks to him, China Southern Airlines received an excellent air fleet and an excellent route network. Further growth was already a matter of technique.

The carrier carried out flights within the southern part of the country, but very soon he had direct flights to Beijing. Already in 1991 the picture was radically changed. Now an international message has been opened. From China it became possible to get directly to Jakarta and Hong Kong, Kuala Lumpur. In 1992, the schedule appeared Bangkok and Manila, Penang. The geography of domestic traffic has also greatly expanded. Already in 1993, it was possible to count 90 routes inside the PRC and 10 international destinations.

The directions in which the air carrier operates

It is important to know everyone who is looking for a reliable air carrier with the optimal prices for services. Be sure to pay attention to China Southern Airlines. Reviews say that this operator not only adheres to attractive pricing policy, but also allows passengers who often use air travel services to accumulate certain bonuses, which saves even more. The carrier is poisoning its planes to Kazakhstan and Turkmenistan, Kyrgyzstan and Tajikistan, Uzbekistan and Georgia, to Russia. However, China Southern Airlines does not stop there. The passengers' testimonies tell us that the opening of international flights was a pleasant novelty. Flights to such remote cities as Amsterdam and Sydney, Chicago and Los Angeles, Frankfurt, London became possible.

Air fleet

Initially, the fleet of China Southern Airlines was Boeing 737-200, Boeing 737-300, Shorts 360 and Xian Y-7. Soon Shorts 360 and Xian Y-7 were replaced by SAAB 340B, and Boeing 767-300 were also leased . Already in 1995 the company got to its feet so much that it was able to gain independence from the CAAS. First and foremost, this meant the ability to independently choose new equipment and new directions, as well as determine the pricing policy. And the company (one of the first in the world) decides to purchase a Boeing 777 long-haul liner . Each year, China Southern Airlines develops a route network and an air fleet. To date, it is already 450 aircraft. In addition, a number of machines are in the order stage, that is, in the future the fleet will grow further. This indicates that the carrier has global plans for further development and providing its customers with optimal conditions for air travel.

The current status of the company

The company's management does not stop there. Today it is the largest joint-stock airline, which has a network of representative offices in all countries. We will consider them in detail below. The route network covers more than 110 points within China, as well as Hong Kong, Taiwan, East and South Asia, Australia, America and the Middle East, Africa and Europe. The planes of this airline connect China with most Russian cities.

Bonuses and discounts

This is likely to interest frequent flyers. The carrier with special warmth refers to those who use his services, and seeks to retain the location of his customers. This is especially true for business people, for whom the Southern China Airlines is often a potential air operator. The business class reviews are posted regularly at specialized forums. People are satisfied with a wide range of services provided by the carrier, and the accumulation system of bonuses is just a real find. Especially for businessmen, the Sky Pearl Club package was developed, which gives you the opportunity to earn a free trip on your own flights. What is noteworthy, bonus points accumulate on your account when you use the services of all airlines that are in the SkyTeam alliance.

A bit more about the earned bonuses

Here everything is simple enough to earn miles, in accordance with the scheme of accumulation, you must purchase flight tickets. The distance in miles covered by the flight is the number that is taken to calculate your bonus miles. In this case, the subclass of reservation determines the applicable percentage. That is, the first class will give you a lot more bonus points than, for example, economy class. You can use your award miles to pay for the tickets after you have enough of them. It was thanks to this scheme that China Southern Airlines became interesting for the busiest and most mobile people. Business class reviews allow you to judge that by choosing this air carrier, you receive a full package of services, including comfortable conditions and adequate food, friendly service, and most importantly - the opportunity to reach anywhere in the world in record time in a record short time.

Air travel card

This is another novelty, which makes the most convenient travel to China. You can plan your trip yourself by purchasing one China Pass. This ticket can be purchased from any of the 13 participants of the China Pass. Further from you it is required to book the first flight to China at least 3 days prior to its departure. Further flights can be booked as needed. One such "travel" includes from 3 to 16 flight segments.

Service of passengers

You can choose a class of service, depending on your preferences and financial possibilities. The rules are uniform and apply to all airlines of Southern Southern Airlines. Feedback from passengers who often use the services of this carrier, say that, regardless of the choice made, you can be sure that you will be satisfied with the quality of service.

The economy class in the planes of this carrier can surprise with its comfort. There are adjustable armchairs, in the back of which are mounted liquid crystal screens of the entertainment system. There are models of liners with enlarged windows, for fans to consider blue distances. The list of services includes everything necessary for the flight.

In addition, the plane provides a premium economy class. It assumes more comfortable conditions, free layout of the salons, which means that for every passenger there will be much more free space. The armchairs are equipped with special mechanisms to support the back. In flight flight attendants offer delicious dishes and delicacies of Western and East Asian cuisine.

Business class meets its business guests and provides an opportunity for comfortable rest during the flight. Armchairs are laid out in comfortable beds for rest. In the back of each chair is a liquid crystal display, there are sound-absorbing headphones. Passengers will enjoy specialties.

Finally, the first class is the place for VIP passengers. In the department there are only 8 places with individual free space. Armchairs easily transform into comfortable beds, there is a safe and several lighting modes to choose from. You can watch movies and listen to music.

Additional services

Today it is one of the leading airlines in the world. Those who constantly fly, probably familiar with the company China Southern Airlines. Representation in Moscow brought it to a fundamentally new level, opening the opportunity to connect China's flights with major Russian cities. This direction is most in demand, taking into account the ever closer economic ties of these two countries. However, this is slightly lower, and now we will talk about the service that the company offers to its customers.

One of the interesting novelties is the possibility of group travel. The company focuses on financially beneficial offers, in particular, on cheap group tickets. First of all, this offer is valid for trips to Australia. At the same time, the more your company, the more significant a discount you can get. So, a group of 4 people will receive 10% savings, and out of 20 people - already 20% of the ticket price.

Another interesting offer is the opportunity to upgrade the class of service directly at the airport, on the day of departure. The airline cares about the night rest of its customers. Those who fly through Guangzhou with a transfer, while both tickets get on the flights of this air operator, have the opportunity to stay free at a local hotel. Judging by customer feedback, these marketing strategies bear fruit. People who are often forced to fly often, are happy to use the bonuses and special offers of this company.

China Southern Airlines, baggage allowance

When collecting suitcases, you must always take into account the standards that the company sets for us. First of all, all interested in hand luggage, which is carried for free. Of course, for long trips, each of us has to fulfill the orders of our relatives and friends, as well as to buy gifts, various exotic delicacies. If you are flying with China Southern Airlines, the luggage in hand luggage is 5 kg, and this rate will have to be met. During the flight one seat is assumed, only in the first class for each passenger there are two places with the parameters 20 * 40 * 55.

A larger cargo can be transported in a special compartment. China Southern Airlines registers luggage according to the direction and class of the ticket. For economy class it is acceptable to have in the suitcases from 20 to 40 kg, for premium class - from 23 to 45 kg, for business class - from 23 to 50 kg.

Airlines offices in Russia

There are a lot of them, we will give the main contact details so that you know where to go and where to find China Southern Airlines. Representation in Moscow is located near the metro VDNH. The address is Mira Avenue, 105. The General Representative office is open from Monday to Thursday, from 10:00 to 17:00, without lunch. Here you can get answers to any questions, references, issue or vice versa to hand over your tickets. If you are late for a flight, you lost your ticket, if your passport expired on the day of departure, all these complicated situations are decided here. If you have absolutely no time, and the question can not wait, then you can delete it from the China Southern Airlines representative office. Phone +7 (495) 987 46 29. Polite staff will help you get answers to all questions and at the same time spend a minimum of time. Judging by the feedback, real professionals work here to help you understand your problem and solve it.

However, this is not the only address where you can find representatives of China Southern Airlines. Moscow is a transit city, through it thousands of flights are made, so there is one more representative office in Sheremetyevo Airport. It works daily from 9:00 to 23:00. Phone for communication +7 (495) 232 39 23.

There is also a representative office in Novosibirsk. This is not surprising, because the northern capital also daily misses a large number of tourists from China. And the Russians, in turn, fly with pleasure to China. The office can be found at ul. Soviet house 64, office 508. Opening hours from 10:00 to 18:00, without lunch. There is an office in the city of Khabarovsk, as the communication with the Far East is also very popular. Address Matveyevskoe highway house 26, office 205. The office is open from Monday to Saturday, from 10:00 to 18:00. Lunch break from 13:00 until 14:00.

To date, there has been open communication with Kazakhstan. The destination is the city of Almaty, and from here you can already reach any part of the country by domestic flights or by bus.

Passenger Reviews

We have almost finished the story of what is the airline China Southern Airlines. Passenger reviews are the last thing I want to tell you about. In fact - how many people, so many opinions, so it is not necessary to expect that the reviews will be exceptionally positive. First of all, let's go through the positive moments, which are celebrated by people flying this airline. The planes are very clean, the seats are comfortable, even in economy class. Each passenger is given a cushion and a blanket. Even passengers of high stature, above 175 cm, do not experience any discomfort during the flight. Very praise the work of staff. The people are polite and attentive, they smile and do not disturb if the passenger is sleeping while distributing food.

Positive feedback on nutrition on board the aircraft. Particularly praise the chicken with rice. A wide selection of different drinks is available, from mineral water to juices and wine. In the airplanes, all the displays and USB ports work, from which you can charge the phone. The crew is especially pleased with their craftsmanship. The pilots working in this airline are real professionals. The ups and downs are very smooth, they are not felt at all. The price of tickets is another tangible plus, as the cost of the flights is really quite affordable.

But with the flights of flights the situation is not entirely unambiguous. Some passengers say that they flew with this airline many times, and there were no complaints. All flights are carried out strictly at the appointed time. However, others in their reviews sound quite a different situation, talking about the endless disruption of flights, their delays and inconsistencies with a long wait at the airport. Power is another topic for battles, many note that the food on board is too sharp and not suitable for a Russian person. Not exactly unambiguously evaluate the work of staff. There are negative statements, but this can easily be explained by the human factor, stewardesses can also feel bad, they may have trouble at home, which affects their efficiency. Finally, the last negative that passengers note is problems with early online booking and changing tickets. Money is withdrawn, tickets are not issued or not changed. Perhaps the fact is that the system is often overloaded and crashes. However, specialists of the company's representative centers refute this information. They say that at any time you can perform the necessary operation without any problems, and if you have any questions, it will be enough to call the office of the company and you will be consulted.

Summarizing, it is worth noting that this airline is one of the oldest and most reliable. You can always count on excellent service and delivery to your destination just in time. If you use the services of this operator, then be sure to leave feedback about your flights on specialized resources. This allows other passengers to obtain necessary information in advance to make the right choice. In addition, the company management will see all the advantages and disadvantages of the airline, as well as the wishes of its customers. That is, such feedback is important both for future passengers who only choose an air carrier, and for the person providing these services.