ANS Express: staff feedback. Courier service "ANS Express": opinions

Despite the fact that today all the workflow is placed in electronic form, and, for example, send layouts, some sketches, order requirements and price lists are easier on the Internet, with the help of the same email, the need to transfer real paper more Has not disappeared. In order to formalize a transaction requiring the presence of originals and notarization, or to demonstrate certificates, licenses and other securities of this nature, companies still need a tool such as a courier service.

In addition to securities, it can also organize the transfer of other things - food, drinks, some gifts, souvenirs and much more. About how to work with delivery services, couriers, as well as the work of the courier, we 'll tell in this article.

How everything works

So, courier service ("ANS Express" is a vivid example) is arranged and functions quite simply. This is a single center, in which there is, roughly speaking, the operating apparatus responsible for the organization of all processes, and the executive. In the first you can include employees who respond to phone calls, organize the reception of shipping orders, communicate with customers, and are also responsible for the warehouse. Their job is to correctly distribute the delivery schedule, record the necessary data for the provision of services, fix everything in the proper form, store what needs to be sent.

Another department of the service is executors - couriers, who carry parcels and documents, contact those who accept them. It depends on them, first of all, how quickly and efficiently the thing will be delivered. On how they work, the ratings of the company, for example, ANS Express, also depend. Clients often leave comments about the neatness and courtesy of the person who brings them a package, and less often - about the competence of the operator, with whom they talk.

Service eyes courier

In courier delivery services, young people who are motivated to work and who want a stable source of additional income are most often employed. In fact, the requirements for those who want to distribute documentation around the city are not so high - you need to look neat, have a nice talk and have the experience of driving the vehicle where the delivery will be carried out. By the way, in some companies there are even vacancies for pedestrians. Again, ANS Express can be cited as an example. The feedback from the staff attests to this position as being relatively high-paid, but not too laborious. In general, in truth, there is a category of people who like just to be on the road, say, to drive around the city in your car. This is exactly what you need to go to the couriers.

The one who handles the delivery sees the goods that need to be taken to the specified address, streets and roads in the process of work and the recipient that signs for the parcel and takes it. In general, it can be said, this work is closely related to communication with people.

Benefits of courier service

For customers, this is a real instrument of profitable business management - courier service. Express delivery is needed, in fact, in many areas of activity, so it is very important to find a reliable partner, a company that will not delay delivery and organizes all processes exactly in time.

Agree that for you, as for the sender, it matters when the other party (meaning the recipient) receives the parcel or documentation. Sometimes the end result of the transaction may depend on this in general! Therefore, the person who will carry the parcel must be, at a minimum, responsible.

Keep such a specialist in your staff, especially if you do not do regular shipment, it is expensive and irrational. An exit is a company like "ANS Express". Reviews of employees of companies of different sizes also indicate that they are more comfortable when the administration uses the services of special services, rather than if such work is entrusted to them. And for the owner of the business "alien" courier is cheaper than "his".

Delivery service market

Considering the fact that courier service for business is profitable, the market of services in this segment can be called highly competitive. Since thousands of companies operate in the capital, who need to constantly send documents and things, as well as a lot of people live - they can also use a courier - services of this nature are provided by dozens, if not hundreds of companies. This market can be confidently called divided, because it has many big players, known for a long time, enjoying an excellent reputation. One of them is ANS Express. The feedback of employees working here, as well as the recommendations of clients using its services, are, in the majority, positive. For employees, the company provides a good job, while the senders and recipients of things receive a high level of service. Thus, all are, in the end, satisfied.

The market leader is ANS Express

Of course, this service deserved its reputation only after years of successful activity. A good role in this was played by the correct management policy: flexible conditions for clients and reasonable pricing for services. Acting in such ways, the service has really become one of the best in Moscow, organizing the delivery processes. ANS Express has its own warehouse, call center and a whole messenger base, which are ready to handle the delivery of any cargo in the shortest possible time. Moreover, the service is growing, developing and constantly attracting new employees. You can see this, at least, in the wide department of free vacancies, where such positions as managers in the office, work with personnel, drivers with their cars, pedestrians and others are indicated.

Reviews about ANS Express

Speaking of the reviews, you should divide them into client's ones, left as a delivery service; And those that were left by employees about ANS Express. Feedback on the employer is best shown by the internal structure of the company, its "insider" processes, by which you can judge the organization of the service from within. Customer references can be called "outdoor", as they show, above all, the result of the work of a whole team of personnel. And, of course, new clients are oriented to client recommendations, due to which the whole business grows and develops in the future. In the event that you want to work for ANS Express, employee feedback is what you need.

Work at ANS Express

In fact, the fact that many go to the couriers as a temporary job in order to earn a week, a month or six months, is not true. Many young people, settled by couriers, eventually gain experience and become real experts in the field of deliveries. Further on the career ladder such a person is even a more valuable frame than a university graduate, since his knowledge is gained in a practical way. Therefore, after a few years, he may well take the place of the manager or director of the department. Of course, for this he needs to prove himself at the proper level.

As for the vacancies that begin with everyone who comes to the same "ANS Express" (reviews of employees working for them, on the good side, characterize such work), it's couriers, operators, sometimes office managers. However, if there is no experience, then only the person with education can take the last vacancy. The level of wages here is quite high - a pedestrian courier, a person who should deliver small things or documentation with the help of public transport, will receive from 25 thousand rubles. The same courier, running its own car - it's already 45 thousand a month. The operator will be paid from 26 thousand rubles, and the manager - from 35.

Responsibility - first of all

In this case, of course, blindly to pursue a salary should not be. It must be understood that any work entrusted to you is a responsibility. The more you pay, the higher it is, especially in the area of courier delivery. Therefore, only those who are confident in their abilities can go to work here and know that they are ready to organize at a high level for such tasks.