Airline "Rose of the Winds": passenger reviews

WINDROSE is an example of the success of a charter airline, which in a relatively short period of time was able to achieve great success. The airline "Rose of the Winds" was founded in October 2003. Today it performs flights from almost all regions of Ukraine.

Total information

The company employs pilots with more than 10,000 hours of experience. The crew was certified by the aviation authorities, it is trained in modern centers, aircraft meet today's requirements. WINDROSE was one of the first to operate modern airliners, and recently replenished the fleet with new air transport models - two Airbus-321 units. The purpose of the airline is to ensure the safety of passengers and their comfort. For this purpose, a convenient schedule is created, a flexible tariff system and menu options are improved. In addition, the airline "Rose of the Winds" sponsors cultural and sporting events, designs airplanes in folklore motives. The company's restrictions on hand luggage are quite acceptable: one unit weighing not more than eight kilograms.

History of WINDROSE development

The first regular and charter flights departed from Lviv and Kiev. Later on, these routes "built" routes throughout Ukraine, to Georgia, Russia and other countries. The first charter flights were sent to Croatia, Turkey, Montenegro, Spain and Egypt. WINDROSE Airlines is positioning itself as an "innovator".

• Actively sells tickets over the Internet. You can buy them not only on the official website, but also on the resources of intermediaries.
• Cares about the comfort of customers, launching new services.
• One of the first airlines to offer various types of menus for charter flights is the "Rose of the Winds". WINDROSE offers diabetic, children's, low-calorie and lactose-free meals.

Airline Innovations

Recently, WINDROSE Airlines began flying from Kiev to Bangkok three times a week on a new Airbus-321. The cabin of the aircraft was equipped with new seats. After this modernization, a new premium class of service with increased comfort, the possibility to increase the step of seats, a wide range of drinks and a specially designed menu. Just before the beginning of the summer season, the Ministry of Infrastructure of Ukraine approved a flight from Lviv to Dalaman, which will be performed by the "Wind Rose". The airline schedule for this route was up to October 2014.

Passenger feedback is the best characteristic

Despite the constant development, not all innovations are popular with passengers. For example, all the same menu, which is so actively promoted by the company, for charter flights is limited to small portions. Depending on the time of flight, for lunch you can get mashed potatoes with small pieces of meat, a sandwich and a small dessert with a drink to choose from. In economy class - a side dish of rice with vegetables, a piece of roasted fillet, fresh vegetables. This is confirmed by the passengers' testimonials. The airline "Rose of the Winds" very carefully refers to the comfort of its customers. The check-in procedure for the flight is rather fast, but the queues for purchasing tickets are large, but even a few hours before the flight you can get seats in the front rows. For passengers who use the airline for the first time, experienced staff will tell you where to go for registration, and flight attendants will point to the seats.

Special conditions

Especially for passengers with small children, the airline "Rose of the Winds" offers the opportunity to take the stroller from the plane's ramp when landing. Customer testimonials indicate that you can get it back only with the total luggage. In this case, it is not a fact that during the flight the object will not be damaged. If possible, it is better to hand over the stroller along with the main luggage.

Airline "Rose of the Winds" - FAQ

As for booking tickets, places for charter flights are dismantled very quickly. If possible, it is better to book a ticket in advance via the Internet. In the event of a delay in registration for 15 minutes, worry about postponing the arrival time is not necessary. Very often the flight time is reduced, and the aircraft can arrive even before the appointed time. During a long flight (more than four hours), the stewardess's dinner is served an hour after departure. Meals are included in the price of the ticket. In the second round, drinks are often offered. If desired, you can take dry biscuits and sweets on board.

The airliner is always very clean and comfortable: a spacious lounge, comfortable armchairs with a large distance between the seats, magnificent finishes and gadgets that allow you to make purchases in the online store right during the flight. In the economy class salons, there are chairs without soft backs and armrests, a modest panel with air conditioning, but TVs or screens may be absent. In such cases, you can pass the time of flight for reading magazines and promotional brochures. There are a lot of them on board.

Such conditions of flights are offered by the airline "Rose of the Winds". The opinions of many users are reduced to one: during long flights it is better to use the services of other companies. On the "price-quality" ratio, "Wind Rose" is more suitable for short flights, especially if it concerns Airbas 330. Many passengers complain that there is a very small interior in the plane: a narrow passage and two rows of three seats. In some older airbags, seats are not fixed. If you lean on, you can fall on the back of a seated passenger. On the armrests and safety belts there are old chewing gums. Long-term flights take place with additional landing and refueling. Sometimes there are force majeures: a shortage of seats, an uncleaned salon and so on.

Thus, it can be concluded that user reviews of the airline are mixed, especially if it concerns charter flights. You can get into an old plane with a not very comfortable cabin. As for the process of take-off, landing and the flight itself, there are no complaints. Almost all customers of the airline "Rose of the Winds" are positive about the professional team of pilots.