What is the warranty period for shoes and what advantages does it give to the buyer?

Anyone who has encountered the purchase of shoes in specialized outlets that have a narrow focus of sales has certainly drawn attention to the following feature. Packaging a box with a long-awaited purchase in a corporate package, a smiling salesperson reminds each customer that there is a warranty period for shoes. And then the interval with the dates of its beginning and end follows. But what is it and why does it exist? Does the framework for this period set the store on its own or are these concepts settled by something? Why, when buying goods at fairs and other similar outlets, the warranty period for shoes is not provided? We will answer all questions in order.

In accordance with the law protecting the rights of consumers in the Russian Federation, the pair of shoes that as a result did not fit the size of the foot, the volume and fullness of the foot, and also the design or style, the buyer has the right to return back to the store and receive in exchange the payment paid for it Previously the amount in full. In addition, if the goods turned out to be of poor quality, and after a few days of active operation, an "accident" happened (the heel peeled off, the sole peeled off, the skin cracked and so on), a person can also return his money for it. Thus, Russian legislation tries to protect citizens from unscrupulous producers. After all the client absolutely nothing will lose. However, to fulfill this clause, it is necessary to observe a number of mandatory conditions, which will be considered below.

The warranty period is the period in which the buyer has the right to come to the store for the return of the money spent for goods that did not fit for one reason or another. However, there are several varieties of this concept depending on the acquisition, as well as the reasons for requiring funds back.

If we are talking about the case when the buyer received shoes of poor quality with defects that appeared already during the socks, then this period is 30 calendar days. The countdown begins already from the moment of registration of the transaction between the consumer and the seller. All claims are considered only when providing a cash voucher with all the necessary requisites.

But even if you managed to make out the shortage, when the warranty period for shoes did not end, you can refuse to return money for several reasons.

1. The recommended ways of operation were not observed. For example, shoes were dried improperly, worn on their feet without the use of a special "horn", was used during unfit weather conditions and so on.

2. The product was returned in wet or dirty form.

3. The damage was affected only by replacement parts of shoes (buckles, belts, heels, insoles).

4. The product completely lost its original appearance and its consumer properties.

There is also a seasonal warranty period. On winter footwear, it starts in November (the very first day). On the spring - from April. On the summer - since June. On the autumn - from September. Accordingly, the date of completion of each term is the day of the beginning of the new season. Claims for improper shoe quality, which is intended for a certain time of the year, are not considered by the seller, if the buyer has operated it in other conditions. It is also worth remembering that the possible staining of both the insoles and the inner surface does not apply to the types of marriage. For this reason, you will not get the money back.

The warranty period for shoes does not make sense if the consumer makes a purchase without having a cash register. After all, the presentation of a check is proof that the goods were bought by this particular outlet.