The operator "Kyivstar": how to get through? Phone of the operator "Kyivstar"

The leading position in the segment of mobile communication services is occupied by the Kyivstar operator in Ukraine. How to get through the consultation center of this mobile operator in various ways, will be described in detail in the framework of the material you are offering. At once it is necessary to note, that for today consultation at this operator free as for contract subscribers, and for the prepaid tariff plans.

Help on mobile operator «Kyivstar»

One of the main and largest mobile operators in Ukraine is Kyivstar. In fact, this company was founded in 1994. But then she had the name BRIDGE. But in 1997, when launching mobile networks of the second generation, it got its current name and has never been renamed since. Phones "Kyivstar" at that time were quite a rarity and had the format "+ 38067ХХХХХХХ" (the last seven digits - this is the direct number of the subscriber). Now the company has been operating for 19 years and has 2G coverage practically throughout the country, and the number of its subscribers exceeds 27 million. Kyivstar telephones For today , except for the previously mentioned code, the following: "+ 38096ХХХХХХХ", "+ 38097ХХХХХХХ" and "+ 38098ХХХХХХХ". Also in the network of this mobile operator the numbers of the Ukrainian operator "Beeline" - "+ 38068ХХХХХХХ" are serviced. In 2014, the company "Kyivstar" received a license to provide communication services in 3G. Since February 2015, the deployment of a mobile network of the third generation in the national format began.

When can communication with the operator be required?

Different situations can lead to the subscriber calling the customer support center of such a company as the Ukrainian operator Kyivstar. How to call In this center, will be further detailed and step-by-step described. The first option is financial issues. For example, your tariff plan has changed and you want to know its details. You can, of course, use an answering machine at 466 or visit the official website of the operator. But not all important points can be found in this case. Therefore, the only correct decision is to call the customer support center. The second option is the theft or loss of the phone. In this case, too, without the help of an appropriate specialist, it will be difficult for you to do. Another case is the inability of any service. For example, you are trying to connect to the Internet, and data from the Global Web is not received. In this case, you may have incorrect settings on your mobile device. Therefore, we call the corresponding number below, and ask the operator to send the configuration profile again. Another case when you need to contact the operator of the customer support center is various kinds of shares that are offered to a strictly defined telephone number. In this case, the conditions can also be specified by the number of the customer support center.

Ways of dialing

There are only two ways to contact the Kyivstar operator. The first of them is based on the use of a special short telephone service number that can only be used on mobile devices connected to the cellular network of this operator. And the second way is universal. It allows you to make a call from any phone, including a stationary one. But in this case it is necessary to use a special number, which starts with 0-800. Any of these methods allows you to call the customer support center without any problems and find out the information you are interested in, provided by the operator Kyivstar. How to call To the specialist of the support center - will be described further under the text.

We call from mobile

Especially for the support of subscribers, the short number operator Kyivstar (Ukraine) reserved. This is 466. That is, for dialing to the subscriber support center, dial this number and then the call button. At the same time, we do not forget that the mobile device must be located in the Kyivstar network. Immediately after this, the answering machine will work, following the instructions of which you can establish a connection with the "live" operator. The first voice menu will offer a personal bonus (for this you need to press "1") or continue dialing (in this case you need to press "2"). That is, we press "2" on the keyboard of the mobile device. In the expanded menu we select the item "Information on your number" - press "2". In this section, we listen to all the information of the answering machine and press "9". After this, wait until the operator is released. If the call is made at the peak hour and the call center is heavily loaded, it may take even 15 minutes. Well, in all other cases, it takes 1-2 minutes.

We use a fixed telephone set

The Kyivstar operator's phone will change when you call from a fixed device. In this case, it is most optimal to use the number 0-800-300-466. The call, as noted earlier, is absolutely free. There is one more number - 067-466-2-466. As in the first, and in the second case, the voice menu will be the same. But in the second case, the call from the device outside the network of the mobile operator "Kyivstar" will be paid. Otherwise, the answering machine will be launched after the call starts, following the instructions of which you can contact the operator and find out the information that interests you.

Recommendations

The article lists the three main numbers for which the operator "Kyivstar" renders qualified assistance to its subscribers. How to call Most simply to the customer support center is by using a mobile device connected to the cellular network of this operator and dialing a short number 466. In this case, the call is free, and the personal offer can be recognized immediately. But in case of loss or theft of the phone, it is more appropriate to use any improvised means of communication and dial the number 0-800-300-466 on it. The last number 067-466-0-466 is practically not used. He remained only a legacy from those times when the operator did not have short numbers. Since now there are no problems with this, then it makes no sense to use it. He was replaced by a short number 466.