Nordstar: reviews of passengers and employees

A comfortable flight in many ways depends on how the airline organized its work. Any passenger will be attracted by modern aircraft, courteous personnel, a wide route network, punctuality and a humane attitude. Unfortunately, today all airlines are similar to each other and, accordingly, have similar shortcomings. The only way to understand whether it is worth working with a carrier is to investigate the feedback. "Nordstar" is an airline that meets the expectations of its passengers. What are the features of her work? What does her customers say about her? The answers to these questions will be given in the article.

About company

The airline "Nordstar" is an aviation project, which continues to develop dynamically. The purpose of the carrier in question is to provide passengers with high-quality air traffic. It should become absolutely reliable and as accessible as possible.

The company has officially existed for eight years. During this period, the airline "Nordstar" was able to create an incredibly wide air network, organized a modern aircraft fleet and earned an excellent reputation.

Each year of its functioning, the carrier under consideration confirms its invariable popularity not only in the territory of the Siberian Federal District, but also in the whole of the Russian Federation. After all, the passenger turnover, which the airline company Nordstar has earned, exceeds one million people.

The air carrier has modern aircraft "Boeing", which are equipped with both economy class salons and business class salons. Also there are aircraft in the park, created specifically for use in the Far North.

In the near future, the airline plans to expand the route network, improve the level of customer service, expand the range of services provided on board.

Reviews

"Nordstar" is an airline that is actively discussed on the Internet. Therefore, to find responses about it is not difficult. What are the advantages of fans of Nordstar? The reviews emphasize the incredible professionalism of the staff. It is professionals in the staff of the company that help justify the main slogan of the carrier - "It's easy to fly." Tourists also note the well-established work of flight attendants, understanding and humane attitude to the passengers of the airline "Nordstar". The reviews report that all things (including valuable ones) forgotten in the salon do not disappear, and the process of their return does not cause any inconvenience.

Although some passengers found the planes obsolete, everyone liked the cleanliness in the salons. There were no shortcomings in this matter.

There is another distinguishing feature of the company "Nordstar". Reviews especially note the low prices for tickets. However, travelers also report that in the high season it becomes more difficult to buy a cheap air ticket, because the vast majority of charterers are bought up by tour operators.

Ambiguous estimates received food, which provides the airline "Nordstar." The passengers' testimonies indicate that the set of products is rather modest, and it is better for the owners of a good appetite to eat before departure.

Negative feedback

The majority of negative responses are related to cancellations of flights, their delays or transfers. Unfortunately, this practice is found in many air carriers. There were significant delays (for 6 hours or more) of Nordstar's flights. The reviews emphasize that passengers were not provided with proper conditions of detention (water, food, decent accommodation). Sometimes, when the flight was canceled, the travelers were not even notified of this fact, and they were forced to independently seek information about the airline's plans.

Some passengers note that the operators refused to delve into the essence of their problem and provide them with the necessary assistance in an emergency situation.

Occasionally, customers complain about uncomfortable conditions during the flight by airplanes "Nordstar". The passengers' comments tell of the cold salons, the malfunction of some seats.

Online registration

The service in question provides an opportunity to register with a suitable electronic location using any electronic device. There are some conditions that the client must be familiar with before agreeing to use online registration.

So, it starts twenty-four hours before departure and ends an hour before it. You must download an e-ticket in advance.

The service is valid only for the following cities of departure: Belgorod, Krasnodar, Abakan, Ekaterinburg, Moscow, St. Petersburg, Krasnoyarsk, Novosibirsk, Makhachkala, Norilsk, Sochi, Nizhny Novgorod, Tomsk, Rostov-on-Don, Severo-Yeniseisk, Ufa, Ulan -Ude, Khabarovsk.

You can not register online for flights to Beijing, Krasnoyarsk, transit flights and flights on the routes of Anapa-Ufa-Norilsk, Novosibirsk-Nizhnevartovsk-Yekaterinburg.

If you travel with animals, you will not be able to use the online check-in service for flights that are organized by Nordstar. Passenger reviews recommend paying special attention to this item.

Also, passengers of special categories that require special care, as well as accompanying children who travel without parents, can not take advantage of this service. Such customers can register for a flight at a special desk at the airport.

Places of increased comfort

The service in question will help you feel even more comfortable during the flight. What are its advantages? You will get more space in front of the chair. Seats will be located at the very beginning of the cabin economy class or near one of the emergency exits. The cost of this service ranges from fifteen to thirty euros, depending on the class of service. If you are a member of the loyalty program and have Gold or Platinum status, then places of increased comfort will be provided to you for free.

Loyalty program

This program for regular customers is called "Fly easily." Any passenger who is fourteen years old can become a participant. After registering on the company's official website, the client is provided with an individual virtual card, on which miles will accumulate.

Initially, the passenger receives five hundred complimentary miles. In the future, they are credited for flights by regular flights of the airline in question. More miles gives additional benefits.

Onboard service

Passengers often wonder whether special meals are provided for children on Nordstar flights. Employee feedback reports that claims about the lack of such food are groundless. On all scheduled flights, children between the ages of two and twelve are provided with meals, but this service must be ordered in advance (no later than twenty-four hours before departure).

Transportation of animals

The airline rules do not prohibit the transportation of animals. At itself such passenger should have the actual documents confirming a satisfactory state of health of the domestic pet which are given out by the state veterinary institutions. The size of the container or cage in which the animal will travel should give it the opportunity to rise to its full height, freely turn around itself. The bottom must be waterproof and covered with absorbent material, which should not wake up.

Animals, whose weight exceeds eight kilograms, can be transported in the luggage compartment of the aircraft. Pay his flight will be in the same amount as excess baggage.

An animal whose weight exceeds thirty-two kilograms can not be transported by a Nordstar charter flight.

Freight transportation

It is also possible, with the help of the carrier in question, to effectively transport the goods, according to the reviews. "Nordstar" (airline) provides this opportunity for flights in thirty directions. The following services are provided:

• Sale of air cargo.
• Transportation of animals.
• Transportation of express mail.
• Transportation of dangerous goods.
• Transportation of perishable goods.
• Delivery to the door.
• Cargo insurance.
• Storage services.
• Packaging of cargo.
• Customs services.

Offices of cargo agents are located in the following cities: Ekaterinburg, Abakan, Krasnodar, Anapa, Beijing, Moscow, Krasnoyarsk, Novosibirsk, Norilsk, Ufa, Rostov-on-Don, Khabarovsk, St. Petersburg.

Quality air transportation services are provided by Nordstar (an airline company). The reviews confirm that in most important areas they have been satisfied with the service of the carrier in question. It is important to familiarize yourself in advance with the rules of transportation of luggage, animals, flight with young children, in order to avoid unpleasant surprises in the future.

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