If there is a roof in the apartment building, what to do and where to turn?

Many people dream of living in an apartment, because housing and communal services take care of many things, unlike a private house or cottage. However, everything has a downside. The owners in the house are many, each is responsible for only one apartment, but if the pipes broke in the basement or the roof leaked? Well, in the first case, too, everything is clear, nobody wants to sit without water, so the money will be given up, the masters will hire, and everything will be settled. And if there is a roof in a block of flats? What to do in this case? It is clear that in addition to the owner, on whose head water flows, to anyone this problem is not interesting. And while you put the basins and are on duty at the source of the percolation, no one will even think of collecting money for such a large-scale repair. And maybe there is another way? Let's try to find out.

Old building - get ready for repair

With the onset of spring in the first place should be vigilant to the residents of old houses. However, this is not the only reason that can lead to the flow of the roof. Sometimes this is due to the condensate, which is collected due to a violation of heat transfer. But most often from the old age in the roll materials and in the roof itself there are microcracks. Further it will only get worse, because the water acts destructively on any materials, which means that the cracks will only increase. As a result, we are faced with the fact that the roof in the apartment building is leaking. What to do in this situation, we will discuss in sufficient detail, but for now, let's allow ourselves another digression.

An unpleasant surprise

If the tenants of the old high-rise buildings are morally ready for the fact that the roof has worn out and can not stand, then for the resident of the new building this is, to put it mildly, a surprise. And the reason is the same - violation of the tightness of the roof. Most likely, in this case, poor quality material was used to cover the roof or errors were made during the installation. In any case, the tenant is not guilty and has every right to seek repairs. However, most of us will confound the situation when the roof in a multi-apartment building is leaking. What to do, to whom will apply, how to protect one's rights? Let's go directly to this issue.

Where to call

First you need to try to eliminate the consequences, that is, substitute buckets and basins for the leaks that formed. Of course, it is very unpleasant that it touched you, but nevertheless, it is worth trying to save property as their own, and innocent neighbors in the bottom. But now you need to take the phone and call the communal service, to which your house is attached. You are not the only ones, and for sure nobody will be in a hurry to respond to the call. However, you can not hesitate when the roof in a multi-apartment building is leaking. What to do? Sending a written application is a much faster way to get things done.

Official appeal

You must write it in two copies. In the application, tell in detail when the roof occurred, under what circumstances you noticed it. Do not forget to indicate how things are now, whether the water continues to run from the ceiling, and how to remedy the consequences.

While you are going to go to the communal services, we will touch on the legal side of the matter. So, the roof in the apartment building is leaking. What to do? Belarus, like most former union republics, offers tenants several options for solving such issues:

• Apply to the communal service, to which the area attached house.
• Call in a private housing company, which the tenants themselves chose.
• Contact the city authorities for subsidizing roof repairs.
• Collect money from tenants and hire a workers' brigade.

As you can see, there are many options, but the key is the material means. If the problem is solved by the communal service, then it will necessarily check whether there are tenants in the house-debtors. Before the full repayment of the amounts claimed, no one will undertake repairs. If you do not want to communicate with public services, then there are even more grandiose walking around the residents in order to prove the amount and what is needed, and encourage people to pay it.

Justification of the application

However, we are a bit distracted. Let's return to the main problem: the roof in the apartment building is leaking. What to do and whom to contact? The main thing now is to draw up a proper statement. To do this, it is necessary to capture the occurrence of the roof. Take pictures from different angles so that all the details are clearly visible. In the application, please provide your requisites, telephone number and full address. In the main part, tell us about the place of leakage, time, date and damage. Very good, if the pictures print a number. All of them will be evidence in the case.

In the final part, ask to eliminate leaks and start repair work. Necessarily all photographs and application must be in duplicate. One package is delivered to the municipal service, the second remains with you. On it, the receiving dispatcher must sign.

Clarifying the reasons

Now it's time to act as a communal service. They already have a statement that the roof is leaking in the apartment building. What to do? The reasons must be clarified on the first day. For this, a locksmith or plumber will be sent to you. However, he will not do anything, but only fix the incident. It is advisable to invite in addition one of the neighbors. There is a possibility that the locksmith will find the leak insignificant and will ask you to wait. If you agree, you will still very long time to substitute the basins during the rains. Do not triple - you need to move on.

The second statement

In principle, you can immediately prepare and write three versions of the letter. It is submitted to the chief of the municipal service. Now a whole commission will come to consider how the roof in the apartment building is flowing, what to do. The main reasons for this phenomenon - the banal wear of buildings. However, it remains to be seen. Inspection of the roof from the outside can be confirmed by the following reasons:

• Breakdowns or cracks formed during snow removal.
• Depreciation of the coating.
• Violation of the technology of laying roofing material.
• Application of poor-quality coating. This often sin new buildings.

Complaint to the prosecutor's office

Proceeding from the above, it becomes clear why the roof in the apartment building is leaking. What to do? The causes of the leak are known, but all the services responsible for repairs are still being disowned from you. Then the last instance remains - write a letter to the prosecutor's office. Remove a copy from your copy of the application, attach a photo with the date the letter was sent, so that the competent authorities could see that the problem has not yet been resolved.

List of documents for the court

This is the last instance that you can go through if the roof is leaking in a block of flats. What to do and where to turn, we have considered step by step. For the court it will be necessary to collect the act on the leak, which was drawn up by the commission. Attach a copy of the application to the housing and communal services, photos and documents on damage assessment.

In addition, explain the reason for the appeal. That is, indicate how much time has passed since the leak, which organs you have already addressed. Do not forget to mention the names of employees who could not or did not want to help you. There is another document that is very useful to present in court. This is an official act with the drawing up of estimates for funds, materials that will be needed for repair and restoration work. This is done by an independent valuation company. Later, the court will decide who should pay this amount, and you can hire employees to carry out repairs.

With my own strength

It happens so: after walking for several months at the authorities, a person understands that no one's problems are of interest to him. It's week by week, and the roof in the apartment building is still leaking. What to do and how to solve the problem? Take the official estimate with the amounts necessary for repair, divide by the number of apartments and go to the neighbors. To make the collection process easier, you can promise to transfer all the papers to the court, so that the management company reimburses the expenses.

The collection of money is made in this case in order that all the time, until the proceedings last, you did not have to save the property. If neighbors are difficult to organize, stop blocking the water leakage on your floor. The sooner people feel the inconvenience, the more associates you will have. In parallel, always defend your rights in court. Even after a while you will be able to return the money spent.

Let's sum up the results

Any problem is solved, the most important is to know your rights. If you carefully pay for utility services, you can count on the reciprocal "courtesy" in the form of prompt response. Problems in this sector are many. If half of the tenants have debts on payments, then already the management company will have nothing to repair. The employees of housing and communal services also do not want to make a grand roof repair, writing off this for lack of funds and the need for support from the state. It turns out, that in each case it is necessary to solve a problem in an individual order.