"Delta Bank": customer and staff feedback

Despite its short history, Delta Bank quickly gained popularity among the population. For people with low and middle income, the financial institution could purchase goods in installments or take out loans in cash. The bank easily survived the economic crisis in Ukraine in 2008. Today things are not so smooth.

A bit of history

PJSC "Delta Bank" was registered only in February 2006. Within a short period of time, he gained frenzied popularity among the population. The main founder is Nikolay Lagun. The financial institution began to develop with lightning speed thanks to consumer lending. Almost every hardware store had a representative of the organization who offered to apply for a loan for the goods. A little later was introduced a new product - credit cards.

It is considered a universal institution of PJSC "Delta Bank". Customer testimonials indicate that it was possible to order and arrange a variety of financial products. But at the beginning of its activity, the main part of the portfolio was occupied by small consumer loans. Perhaps, it was thanks to this that we managed to survive inflation in 2008. After all, mainly those banks that mainly focused on mortgages and car loans suffered.

About the financial institution today you can hear a variety of reviews. Delta Bank (Ukraine) has a fairly extensive network of branches. In 2014, 222 branches were opened across the country. Customers could easily pay for loans or put money on deposits without commission. Only the cardholders remained dissatisfied. After all, the network of ATMs of this financial institution was too small.

Customer credit

The main rate the financial institution made on the population with an average and low level of income. Loans for goods up to 20 thousand hryvnia were issued. These were simple consumer loans without a pledge. Many customers were happy that to sign the contract it was necessary to provide only a passport and identification code. The whole transaction procedure took only 40 minutes. The client filled out the application with the main data and waited for the response of the credit examination. After a while a person could go home with the purchased goods.

The maximum period for which it was possible to issue a consumer loan was 36 months. Loyal conditions were then offered by Delta Bank. Reviews about the loans customers left more positive. After all, often a financial institution held shares and offered to buy goods at 0% per annum.

Credit cards

In 2007 the bank introduced a new product - credit cards. Now, in order to purchase goods, customers did not need to contact the bank or the point of sale. You could withdraw money from your credit account at any time or pay in the store through the terminal. Credit cards have received a wide variety of reviews. Delta Bank (Ukraine) initially provided two types of credit cards. A universal product was offered to customers who applied to a financial institution for the first time. It was a card with a credit limit of up to 3000 UAH. And an interest rate of 23% per annum. There was also a loyal financial product. This is a credit card that was offered to customers already cooperating with the bank. The credit limit was 5000 UAH, and the interest rate - 19% per annum.

Thanks to plastic cards, the financial institution managed to significantly increase its loan portfolio. Almost every client who once concluded a contract with the bank and was satisfied, also sought to issue a credit card. In 2008, during the economic crisis, plastic cards were terminated. The product returned (with slightly different conditions) only in 2010.

Cooperation with depositors

From the very beginning of its activities, the financial institution attracted investors. The deposit agreement could be issued both in national and foreign currency. At the very least, time deposits were popular. Customers had the opportunity to deposit money at 18% in national currency and 9% in foreign currency. During the economic crisis, interest on deposits has increased significantly. People were afraid to trust their savings to financial institutions. I found an approach to my clients "Delta Bank". Reviews of contributors 2008-2009 can only be heard positive. After all, then it was possible to issue a deposit in the hryvnia at 24%! People who were not afraid of the crisis and entrusted their money to the bank could significantly increase their capital.

Much worse things were in 2014. Customers who were frightened by a jump in the national currency began to terminate their deposit agreements ahead of schedule. Someone managed to immediately return their money. And someone did not take the whole amount to this day. Meanwhile, all the money depositors must return to Delta Bank. Reviews about deposits that were registered earlier, are mostly positive. And this is due not only to the competitive interest rate, but also to the bank's cooperation with the Individual Deposits Guarantee Fund. This means that the money of each depositor must be returned within 150 thousand UAH.

Mortgage in Delta Bank

Mortgage lending financial institution began to offer not at the very beginning of its activities. To issue housing on credit could only selected employees. Publicly available such a financial product was only in 2013. Delta Bank offered quite enough loyal conditions. Mortgage reviews had only positive. People with formal employment and stable income could purchase an apartment on credit at 9% per annum. The maximum loan period is 15 years. During this time, it was possible to fully pay off the debt obligations.

And in foreign currency offered to draw up a mortgage contract Delta Bank. Customer feedback has significantly deteriorated, when the country overtook the economic crisis. The exchange rate of foreign currency against the hryvnia increased, and not everyone could repay the minimum payment for housing. To people who promptly applied to the bank and explained their situation, they met: the conditions for crediting were simplified.

Car on credit

It was possible to buy a car on credit with the help of Delta Bank in 2006. But then the financial institution offered only one financial product in this area. Customers could purchase in installments only a car with mileage and at 16% per annum.

Since 2010, I started issuing loans to Delta Bank for new cars. The clients' feedback then was mostly positive. It was explained by loyal conditions of contract registration. The maximum term of the loan was 7 years. And the interest rate directly depended on the level of the client's income and the brand of the car he wants to buy. There were only age limits. Clients from 25 to 60 years could conclude the contract.

In 2014 auto loans were suspended. The Bank continued to cooperate only with those clients with whom the contracts were concluded earlier.

Current accounts

Since 2010, I began to attract corporate clients to Delta Bank. Customer testimonials indicate that economists have sought to attract as many potential contributors as possible. Contracts were concluded with various organizations and funds. Many began to receive wages on the card of the financial institution. By the same principle he proposed to issue social payments "Delta Bank". The pension card reviews were very diverse. Most of the clients were satisfied. After all, according to the terms of the contract, a positive balance of plastic must be added to the interest. It turns out that the usual pension card was also accumulative.

Not satisfied with the customers only the lack of ATMs. You can withdraw money from the card without interest only at the bank branch.

"Delta Bank". Employee feedback

PJSC "Delta Bank" for many young professionals is a great opportunity to start a career. The top management of a financial institution has always adhered to a loyal personnel policy. Become an economist in the bank could even students of recent university courses with a specialized bias. In order to work as a credit inspector, it was not necessary to have an education in the economic sphere. The main thing is that a person is easily trained and communicative.

Employees of the financial institution always spoke well of him. Timely remuneration, friendly staff and constant corporate parties - what else should be the ideal job?

Interim Administration

Unfortunately, the crisis of 2014 could not survive to the bank. Management tried hard to pull the financial institution to a normal level. But huge inflation has done its job. In March 2015, a temporary administration was introduced in Delta Bank. Reviews of depositors show that to return their money during the crisis, if it succeeds, it will not be so easy. We have to queue up huge queues to get to the personal reception to the leadership. Economists are reassuring that all the money depositors will be returned. Only time is needed.