Why does not the Play Store open?

Incorrect configuration of system programs often leads to failures in the operation of the entire operating system. Users of "Android" quite often encounter problems in the process of launching the "Play Store." Here are all possible reasons and effective ways to solve the problem of loading the application store.

Why the Play Store does not open. Causes of incorrect work of the application store

The Play Store utility is a standard application that is preinstalled on every device running the Android operating system. It is designed to download games and software. One account in the store stores all the data about the purchased utilities, so you have the opportunity to install one application on all of your devices running the Android OS. You will not need to buy the program again.

Each utility fails from time to time and begins to work with errors. The main reasons why the Google Play Store does not open:

1. Infect a phone or tablet with trojan or spyware.
2. Data transfer is too slow or there is no Internet connection at all.
3. The data for logging into the Google Play account has been lost.
4. The work of the smartphone downloads manager is disabled.
5. The application cache is too large.
6. Obsolete program data that overloads the system.
7. The application "Google Service" is not compatible with the version of the "Play Store".
8. Operating system failure.

Device infection by virus

Downloading programs from untrusted sources can cause why the Play Store does not open on Android. Delete all programs that are not downloaded from the application store. There is a high probability that they have built in virus software that has unauthorized access to your personal data, numbers and passwords from credit cards. Trojan can prohibit access to the "Play Store", offering to download the necessary applications from a third-party resource.

Simple cleaning of the device from such programs is not a panacea. The virus can stay in the phone. In order to completely eliminate spyware from the device, scan it with several antiviruses and remove all detected threats. Check the white list of firewall applications, spyware may have the ability to be added to the ignore lists of antivirus programs. Also, you should format the memory card by first creating a backup copy of all user files.

Problems with Internet connection

The low data transfer rate via an Internet connection, which does not open the Play Store, can damage some utilities. Updates can be installed incorrectly, which in the future will lead to incorrect operation of the application. Do not use the "Play Store" if the Internet speed is too low. Go to the app store and turn on its settings. Select "Do not download data at low data rates". Now the utility will download new programs only when the speed of the Internet is acceptable or the Wi-Fi access point will be connected.

If the store does not work at all, check if the Internet is available on your smartphone. Perhaps it was disconnected by a communication provider or an available Wi-Fi point was out of order. If the router is turned on, but the Internet does not work, follow these steps:

1. Disconnect the phone.
2. Turn off the router and unplug it.
3. Check that all wires are connected to the back of the device.
4. Plug in the router and start it.
5. Connect your phone and activate the Wi-Fi search function on it. The access point must be available again.

Forgotten username or password

The company "Google" has developed an accessible manual for each user, which will tell what to do if the "Play Market" does not open because of the lost login or password from the account.

All services of the world-famous "Google" Corporation are linked by one user profile (Google+, YouTube, Gmail, Google Play, Chrome Browser). This approach allows you to quickly operate on your data.

If you lose your username or password, you will find that the Play Store does not open to Android. That's why Google has created the most convenient and safe way to restore access to the page:

1. Use of the phone number specified during registration. Data recovery for logging on is done by sending an access code to the user's phone number. The message is transmitted through a private channel and is completely free.
2. Use of the e-mail address specified during registration. If you do not link the page to a phone number, it means that account control can be performed using the related mail that you specified when registering the account. The loss of login data is the most common reason why the Play Store does not open on Android. Send a special code to the emergency mail. Then enter it in the text box on the recovery page, and the system prompts you to change the forgotten login or password.

After recovering the information to enter your Google page, you will be able to use the application store again.

Enable Download Manager

This application controls all files downloaded by the device. Stopping the work of the download manager causes all related applications, in particular, the store, to fail. Do not open the "Play Store" in most cases because of a failure in the system utility downloads.

To restore the utility of the utility, follow the instructions below:

1. Go to your phone or tablet settings.
2. In the system applications section, find the download manager and open the window with detailed information.
3. The program must be running and active. Otherwise, turn on the utility.

Do not open the "Play Store" on the phone. Clearing the cache

If the above troubleshooting methods did not help with the launch of the store, then most likely the problem is an excessive amount of the cached application cache. A cache is a temporary application clipboard .

Excess data loads the utility and is the reason why the Play Android Market does not open. What to do in this case? The first step is to clear the RAM, and then proceed to clear the application cache:

1. Open the settings menu.
2. Select Games and Applications.
3. Find the icon of the store among the suggested list and click on it.
4. Press the key to clear the cache, and wait for a while. Deleting temporary files can take up to 10 minutes.

Redundant application data and incompatible system updates

The update of the market is issued quite often. In some cases, it can be installed on a smartphone or tablet, but incompatibility with the active version of "Android" may be the reason why the Play Store does not open.

The utility and system can conflict with each other because of different versions and configurations of the software. The problem is solved by deleting the last installed updates of the program:

1. Go to the settings and select the market icon.
2. Click the "Delete Updates" button.
3. Restart the phone and try to enter the store.

To find out why the Play Store does not open, check the versions of your operating system and application store.

1. Go to your phone or tablet settings.
2. Select the menu item "System Information".
3. Look at the firmware version of the device.

After learning the version of your OS, go to the updated store website through a personal computer and compare your version of the system with the supported ones.

Incorrect work of Google Services

Services of the company "Google" - this is one of the standard utilities on devices running the operating system "Android". It controls the entire group of applications that the owner of the smartphone or tablet uses. The store belongs to the number of services, so a malfunction in the monitoring utility leads to disruption of the operation of the child programs. That's why the Play Store does not open sometimes.

To solve the problem, you need to remove the cache from the utility of the services. The cache is deleted in exactly the same way as described above in the article, only in the system settings you should select the "Google Services" application.

Even if all the above methods do not open the "Play Market" to "Android", then this indicates a serious error in the operation of the operating system.

Resetting the factory settings

Deleting all device data causes all settings to accept the initial modification that was set by the manufacturer during the manufacture of the phone or tablet.

In more detail about what to do if the Play Store does not open even after cleaning the cache and scanning the phone with antivirus software:

1. Go to the system settings.
2. In the list item called "Recovery", reset all phone settings to the initial settings. This procedure can take from 5 to 30 minutes, depending on the speed of the device. In the event of this action, the application store is guaranteed to work, but all user files will be deleted from the phone and the memory card.