ComputersOS

Solve the problem with the PC will help "Remote Assistant"

Often, users of personal computers, not delving into the intricacies of the device, and not understanding the nuances of various programs, use only a limited part of the available functions in their work. This approach is very justified with a small amount of time, but it can do a disservice if there are additional requirements or desires to do something in a new way.

If you do not want to understand yourself, but among those who are familiar, there are those to whom you could turn for help, then if you have a problem with your computer, "Remote Assistance" can help you.

This function of Windows is a standard operating system service that allows another user of the same OS to get remote access to files on your computer in order to help you solve the difficulties. You have to completely trust the person who will help you, as he will have full access to your computer, will be able to view personal files and so on.

The application is built into the system, starting with Windows XP. It was so much in demand that it became part of later versions. In addition to its standard purpose, Remote Assistance is also used for remote training of someone, because when you connect, you can work with someone else's desktop the same way as with your own, and the person you connected to your computer will be able to see all the Actions on your computer.

If you consider the "Remote Assistant" Windows 7, you can see that it is slightly different from the analog in previous versions.

Using Remote Assistance in Windows 7

First, you need to make sure that both the user and his future assistant on the computer have Windows 7 installed, and there is a program for exchanging Windows Live Messenger messages, otherwise the connection will fail. Then start the Windows Live Messenger communication service and enter the login procedure (if you do not have a Live Messenger account, it should be created on the official website or directly in the program menu).

Then press the combination of keys Win + R, in the window that appears without quotes write "msra" and click "Enter". This will lead to the opening of the main window of the "Remote Assistance" service. Select "Invite someone you trust to help," and then click "Use Easy Connect." As a result, you can select an administrator in the Windows Live Messenger contact list and send him an invitation. The future assistant should also open the program window and select "Help the person who invited you" in conjunction with "Use Easy Connect". After all these steps are completed, the administrator can perform a remote connection to the user's computer .

In the future, all these tinctures can not be implemented, saving them as standard.

Thus, it is possible to perform remote administration and provide computer assistance at a distance without additional installed programs, only through the standard "Remote Assistance" service built into Windows.

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