Internet-shop "Technopoint": customer reviews, description, assortment and services

The market of electronics is simply overcrowded with a huge number of companies selling products. Interestingly, competition exists not only between shops and brands, but also between online stores and real supermarkets of equipment.

In this article, we'll talk about an interesting company that has successfully taken a place in both areas. This is a large Russian chain of stores "TechnoPoint." Buyers' comments, description of the assortment, terms of purchase and many other useful information regarding these outlets can be found in today's review. Well, let's get started!

About company

To begin with, we present to your attention a company that manages this store chain. This is the DNS company, operating in the domestic market since 1998. If you believe the information provided on their website, there are more than 1200 outlets operating in 400 cities of our country. It is easy to imagine how difficult it is to organize customer relations, logistics, settlements and other business processes that accompany this business.

Sales Vector

In its stores the company sells exclusively machinery and electronics. The site also says that there are more than 15,000 items in the product catalog. These products are presented in 15 categories, and there is really everything from smartphones to some home products. All this range of products is available at the warehouses of the company "Technopoint". Reviews show that the range (even compared to other technology stores) is really great here. But it all started back in 1998, with the opening of a household appliance store in Vladivostok ...

Production

All equipment, which is sold through the trading network "Technopoint" (reviews confirm this), is presented on the official website. Therefore, to find the product that interests you at a particular moment is quite simple - at the top of the page you can see the form that you need to fill in by entering the name of the product. Of course, there are no such problems in real life, because to find the device you need is the easiest way to contact a consultant directly in the trading floor.

Regarding this point, you also need to clarify something. The fact that the network "TechnoPoint", reviews about the store (St. Petersburg) confirm this, operates in a "self-service" format, offering the buyer to independently find the goods and make a choice. This means that if you get into the salon, you will not immediately see a manager here wishing to help you. Most likely, you will need to go to a special terminal that "tells" where the product you are interested is. On the one hand, it is more difficult, but on the other hand it is more convenient. In addition, less staff means more affordable prices.

So, the site contains not only titles and prices, but also photos for each product and customer reviews that already have experience with this equipment. Also worth noting that directly on the site is maintained and a list of goods that are available at a particular store of stores "Techno Point." The reviews show that such monitoring of where you can buy goods "live" is very convenient and saves time on calls to consultants. It turns out that each buyer can choose his own thing and know that he will certainly get it, because it is available.

In the description on the site pleases also the abundance of photos of each product. This means that the store is interested in making the most favorable impression on its client.

Price list

The cost of goods is also on the official website of "TechnoPoint". Reviews of the store clearly show that the policy on the cost of goods here is aimed at making it as accessible as possible. Remember, we already talked about the availability of special terminals for the search for goods. This testifies to the confirmation of this opinion. In addition, the cost of products, which we managed to find on the site, also speaks about the budget positioning of this network of outlets.

Another point is the product range . Here (at least in the online store - this is for sure), first of all, more accessible specimens are available, which obviously are in great demand than expensive equipment. In this there is nothing surprising, because the domestic mass market has always "chased" the budget.

Delivery

There is a special strategy, according to which "Techno Point" works. Reviews about the store, found by us in the network, show that it works in two parts - an online shop (acting on the basis of their official website, where a person can place an order, pay, then pick up at one of the warehouses); As well as a real electronics supermarket (a network of 1200 stores, which we also mentioned). Describing the online store "TechnoPoint" reviews note that the online store service provides the opportunity to order delivery.

Confirmation we find on the site: here (separately for each city) the list of variants of how it is possible to receive the goods is presented. In Moscow, for example, there are two options - getting things in express mode (it will be more expensive), and also simple delivery within 1-2 days. If you can wait for your order, you should take the second option and save on it.

As additional services the company offers its customers also the installation of large household appliances, its delivery to the floor you need and so on.

Shops and website

As, as already noted above, "TechnoPoint" is an opportunity to order through the portal and simple equipment stores, the user gets the right to choose where he would like to make a purchase. Again, if you believe the reviews, it will be cheaper in the case of an order on the site - but the delivery will cost a certain amount. Therefore, one can not say unequivocally where to buy more profitable.

Perhaps your personal preferences are important . Some customers prefer to make their own choices, while others like to consult a consultant. As the online store "TechnoPoint" describes, there are no problems with this from both the staff and the clients.

Work in a company

In order to learn more about the company itself and its essence, we also inquired about some information regarding work in it. As noted by users, they pay well here, there are a lot of vacancies (we are talking about over 1200 stores). However, labor can not be called easy.

In "Technopoint" (SPb), about which we were able to find a review, there is a serious system of fines. If the consultant allows himself to be distracted during work, not talking on business or laughing - he is waiting for a fine. The same applies to misses regarding the incorrectly pasted barcode, and delays in the task, and many other things.

As the testimonials describing the store "Technopoint" (St. Petersburg) testify to employees, this is the place where a person can get good experience in sales and at the same time accustom themselves to severe discipline. This company can become an ideal work for students who are just starting their career.

Reviews

We managed to find the recommendations of the buyers completely different. To be honest, they can be divided (in general) into groups of "praise" and "indignation." In the first case, users note the professional level of the "TechnoPoint" stores (Moscow). Reviews, incidentally, are approximately the same for all cities.

In positive comments, buyers mention low prices, the widest range of goods, a convenient system of discounts and savings, which stimulate buying again. Negative reviews most often mention "hamovityh" sellers and low-quality goods.

As for the behavior of the staff, we can recall the system of penalties described above. Even if we assume theoretically the possibility of manifestation of rudeness on the part of the consultant, the store always takes tough measures in case the customer is really right. However, each of us evaluates "rudeness" in its own way, therefore it is impossible to say that all such "Technopoint" shops work. Concerning the low-quality goods - the network, according to the current legislation, makes a refund or warranty repair. Therefore, you should not worry about this if you did not become the culprit of the breakdown.

conclusions

The chain of stores, which we described in this article, continues its active growth. And this means that management takes into account the factors that are required for the successful development of the company. Quality products and a high level of service - among them.