Business Etiquette

Business etiquette is a set of rules that regulate the behavior of a person in public places, determine the level of his communication and culture in interaction with others, manners of behavior, politeness, treatment, greetings and the ability to dress.

No company or firm can succeed if it does not have staffed staff that will differ not only in the high level of professionalism but also in good upbringing and in the ability to behave with dignity in the environment of clients and business partners. Kind human relations are based on trust, delicacy, courtesy and respect. Business etiquette is very important.

Roughness, tactlessness, demonstrative cordiality, outright disrespect for the personality of another person, which are observed in life, are determined by the insufficient level of upbringing and culture. In a highly developed society such personal qualities as modesty, tactfulness, ability to control one's actions and attentive attitude towards others are valued. Signs of bad manners include tactlessness, rudeness, sycophancy, hypocrisy, cheekiness, deceit, condescending attitude towards others, disparaging attitude to the interests and opinions of others, imposing their will and desires, insults and many other negative emotions that are considered immoral in a sociocultural society.

A high level of human culture is determined by honesty, sincerity, justice, the ability to support in the team the spirit of support, fellowship and mutual assistance.

An important part of business etiquette are greetings and addresses. In different countries these forms of etiquette differ from each other, because they depend on cultural traditions, customs, rituals and customs, which are characteristic of this or that ethnos. The features of international etiquette extend to business etiquette in Russia.

Despite ethnic principles, humanity is connected with universal categories, norms and representations.

In each country at a meeting people wish each other good - successes at work, health and prosperity. On the street and in public places, greetings should not be accompanied by speech exclamations. Noisy and unrestrained greetings are considered a sign of bad taste and a lack of cultivation. Respect and respect are easiest to express with a slight smile, benevolent inclination of the head. A woman, like a man, sitting down in a taxi, first of all should greet the chauffeur. Entering any room, whether it be a banking institution, an office or a hairdresser, you should behave with restraint and politeness at the entrance - to greet others and friends by shaking hands. While in the restaurant, friends are greeted with a nod of the head. In Russia, the rules of etiquette are as follows: the man is supposed to be the first to greet a woman, the youngest in age and the senior position. If a woman greets a man first, such a gesture should be seen as a sign of respect and special attention to his person. In any case, while being healthy, the man needs to remove the glove from his right hand. This is a sign of special respect and reverence. This should become the norm in relation to women and to men of advanced age. You can not say hello with a cigarette in your mouth and your hand in your pocket. Women, greeting, should smile benevolently and tilt their head slightly. Women do not have to take their hands out of their pockets. Men at the meeting should exchange handshakes, and a woman - on the occasion. In a situation where a man is presented to a woman, the lady must first give a hand. If married couples are found, the first thing the greeting expresses to each other are women, and only then are the men greeting. If a woman passes her husband, he first greets a man. Also, the woman greets the first when she meets her boss and director. On the street, a man is not accepted to kiss a woman's hand, this is done only indoors. In Russia it is accepted to kiss the hand only to married women. Men, greeting each other, may not take off their gloves, and in case someone removes one, he removes another one. Do not squeeze your hand too tightly when you shake hands. Men should remember that it is not necessary for a woman to greet a colleague at work with a handshake, just say hello "Hello", "Good afternoon". You need to smile and tilt your head slightly.

One of the most important elements of business etiquette is the presentation. It is the representation helps to establish useful and useful acquaintances. Typically, the youngest in age are introduced to the elder, the man to the woman, the youngest in the senior position. Of particular importance is the form of representations. Introducing, it is necessary to use simple and uncomplicated phrases and not allow liberties. For example, a man representing his wife should say: "Let me introduce my wife Olga", or "My wife"; Colleague of work - "Present you Olga" or "Meet Olga, our new colleague." When a man is represented as a woman, he must stand up from the table and bend slightly, a woman should not get up. When a man descends the stairs, he must be two steps ahead of the woman in order to provide the necessary assistance if necessary. If a man drives a car, the first thing he must accompany the lady to her place, and only then sit behind the wheel. In the wardrobe, a man should help a woman undress, take off her coat, coat, then undress himself.

At the entrance of the theater, the cinema the man must forward the woman. At the entrance to the vestibule, he is supposed to remove his hat and puts it on the exit only. A woman can not remove her headdress.

In a cafe or restaurant, the man is the first to miss a woman (in the event that the table has been booked in advance). At the table, he must move the chair so that the woman crouches. At the table, the man should be located to her left. Sitting at a table, a man should offer a menu to a woman and make a choice.

Remember, business etiquette, the culture of business relations will allow you to succeed in all spheres of life - in business, management, politics, art, relationships with the opposite sex.