Several tips for holidaymakers: the return of railway tickets

If you suddenly suddenly changed plans or you simply missed the train, by law you have the right to return the tickets. But it is necessary to remember that there are several rules, without observance of which you can not return money for an unused ticket.

Return Policy

1. In order to carry out the return of railway tickets, the cashier will be required to present an identity document. If you return someone's ticket, you will need a power of attorney from the passenger in whose name it was issued.

2. If the return of tickets is carried out abroad, then you can get money for them only upon arrival in Russia, by presenting a receipt that you will be given when you return.

3. The earlier the return procedure is implemented, the more you will receive the full cost of the ticket.

Time is money

If, for example, you take tickets more than 8 hours before the departure of the train, you will get back almost full cost, except for the return fee.

When dealing with this issue in the period from 8 to 2 hours before the train starts, in addition to the commission fee, you will be deducted another 50% of the cost of a reserved seat.

And if you want to carry out the return of the railway tickets 2 hours before departure or within 3 hours after, you will lose, in addition to the fee for the delivery of tickets, another 100% of the cost of a reserved seat.

Let me note that under the reserved seat, there is a certain type of tariff, which is usually 30-80% of the ticket price, and even more in the company trains. To date, the fee for the return service is 141 rubles 40 kopecks.

Refund procedure for electronic tickets

Before you take the electronic tickets, they must first be issued at the ticket office of the station. To do this, you need to know the order number and have a passport with you. Only after that you can carry out the return of the tickets at the special ticket office.

If the procedure for electronic registration has already been carried out, then before canceling the tickets, it must be canceled. You can do this on the website, at the ticket office of the railway station, or through your operator. Keep in mind that you can not return e-tickets an hour before the train departure, because you will not be able to cancel registration.

The procedure for refunding money for handed over electronic tickets takes place within a month. Money is returned only to the resource from which you paid. That is, if you paid for tickets on a bank card, then they will go to her.

You can issue a refund of railway tickets at any railway ticket office or through your travel agent. Keep in mind that money is not returned for lost travel documents. Therefore, if you have the necessary amount of time, then the ticket is better to restore.

You can do this if you provide documents to the ticket office of the railway station confirming that the passenger has actually purchased a ticket for this train and the place is indicated there. In this case, you will receive a new travel document for free. I draw your attention to the fact that the money for the ticket issued by the carrier is not returned.

Be careful and careful. Have a good trip!!!