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Do not send messages to Skype? Reasons and remedies

Although infrequently, many users of the popular video calling software face the fact that messages are sometimes not sent. In "Skype" such a problem actually occurs. However, you can get rid of it by several simple methods, if you know exactly the cause of the occurrence.

Why are not messages sent to Skype?

Strangely enough, this problem is most often associated with the lack or restriction of the Internet connection. Many people do not pay attention to this. But further, if messages are not sent to Skype (in a conference, for example), such situations will not be considered, as well as the lack of users online.

Among other things, what can cause such disruptions, most experts note the following factors:

  • Inconsistency of the device configuration with the program requirements;
  • Non-working version of the application;
  • Obsolete software;
  • Incorrect settings.

Do not send messages to Skype: what to do first?

In general, when this failure occurs, the most radical method of eliminating it will be a complete reinstallation of the program. This will solve two problems at once, one of which is related to the fact that this version for some reason stopped working, and the second is due to the fact that the settings have "flown". By default, in any system, the program settings are the same, and sending messages occurs without problems.

However, in some cases, the user reinstalls the application, but this does not lead to anything, and no messages are sent again. In Skype this may be due to the fact that the old version is currently installed, which should be updated, although by default the automatic update should be enabled.

To begin with, you should check these settings. To do this, go to the tools section on the main panel and use the settings item. In the appeared window of parameters it is necessary to include automatic loading of updates, if it is disabled.

If no messages are sent again, another update method can be used in Skype (apparently the program could not download the required or available updates themselves). To do this, use the help section on the top bar, from which the check for updates is selected. If any are found, the user will see a window in which it will be shown that the new version is ready for download. Here you should not use the "I'll decide later" button, but load them immediately. Perhaps this will solve the problem.

But sometimes you can find the opposite situation. It happens that the user system itself simply does not comply with the declared system requirements of the program. When downloading the distribution from the official site, it is desirable to immediately check this information. To solve the problem in this case, you can delete the current version of the application with the subsequent installation of an earlier one. Removal should be made in full and it is better to use the program iObit Uninstaller, which will find and remove all residual components in the form of files, folders and entries in the system registry. Manually digging into the "Explorer" or in the same registry will be much more difficult (besides it is not safe).

Problems with chat settings

Finally, you should pay attention to the chat settings (sometimes it's a privacy section). The simplest thing you can do is activate the "Allow calls from anyone" line.

In the advanced settings, you should set the saving of the history with the parameter "Always", tick the line of opening a new window in a compact form when you receive a new message, set the citation mode for the copied message, send by pressing the Enter key, show to other users that at the moment you Type the answer, and when you receive the files, select the folder to save each time.

Instead of an afterword

Here, in principle, and all that concerns the solution of this problem. As practice shows and user reviews, in most cases the client update (provided that the system meets the requirements) or complete reinstallation, if the program for some reason refuses to work, helps. In rare cases, you need to update the Internet Explorer browser to the latest version with the pre-cleaning of all temporary folders (TEMP), since Skype depends on it directly.

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